Claims Specialist

Are you ready to take the wheel and drive success? As a full-time Claims Specialist at SIXT, you’ll be at the heart of our dynamic operation, ensuring every detail aligns for a seamless process. If you’re a pro at juggling tasks, thrive in fast-paced environments, and love turning challenges into wins, this is the role for you.

• You collaborate with external organizations to streamline the collections process and improve efficiency in recovering owed amounts
• You make informed decisions regarding the pursuit or closure of damage claims, balancing accountability, and strategic judgment
• You de-escalate and resolve outstanding damage claims, turning complex situations into satisfactory outcomes for all parties
• You provide exceptional customer service, addressing client inquiries with empathy and professionalism
• You explain the claims process and Sixt coverage, ensuring clients fully understand their options
• You gather necessary documentation from clients, insurers, and other parties, ensuring thoroughness in the claims process while maintaining confidentiality and legal compliance

• Experience
  You have a minimum of 1 year of experience in claims, collections, or an administrative role
• Education
  You have a high school diploma or bachelor’s degree (preferred)
• Technical Proficiency
  You are proficient in computer navigation, including Microsoft Office Applications
• Soft Skills
  You demonstrate strong organizational skills, can multi-task effectively, and excel in professional communication
• Commitment To Excellence
  You are success-oriented and willing to take on multiple tasks

• Comprehensive Health Insurance
  Healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and a 401k retirement plan
• Paid Time Off & Sick Leave
  Access Enjoy PTO, sick leave, floating paid holidays and a healthy work-life balance
• Exclusive Employee Rentals
  Leverage special rental discounts exclusive to employees, offering great savings for you and your immediate family
• Additional Perks
  Experience the advantages of working in an environment withample opportunities for professional advancement

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide.

Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight.