911 Dispatcher Trainee

PAY AND FAIR LABOR STANDARDS ACT (FLSA) STATUS

Pay Range: 412

Hourly Rate: $20.76 - $32.09

FLSA Status:
Non-Exempt

The normal starting pay for this position is the minimum of the pay range listed above. A higher rate of pay may be considered, dependent on the qualifications and experience of the selected applicant and/or the City’s step placement policy.

This position is an overage. Funding for this position will be re-evaluated on a fiscal year basis.

The Oklahoma City Police Department’s Body Art/Visible Tattoo Policy is available at the following link:  Please ensure you have read the policy, understand the policy, and are willing and able to comply with the policy.

Civilian employees of the Oklahoma City Police Department must successfully complete a comprehensive background check and polygraph test prior to employment.

Full-time City employees will receive preference in the following order: major division first, then department, then all other full-time City employees.

Part-time/year-round City employees will receive preference next.

If there are no qualified full-time City employees or part-time/year-round City employees, external applicants will then be considered (when the vacancy is open to external applicants).

• When completing the application, applicants will be asked to respond to application questions. These application questions are based on theJob Requirements for the position.
• Completion of the application questions is required.
• Applicant responses to the application questions must specifically answer the questions asked.
• Responses to application questions must be supported by work history/information listed on the application/resume, sufficient to demonstrate qualifications for the position.
• Applicants may upload only two attachments. Attachments may include, but are not limited to a resume, cover letter, DD214 or NGB Form 22, transcripts, etc. Applicants may also choose to combine documents into one field for upload.
• Applications may not be reviewed if specific responses to application questions have not been provided.
• Each application submission is reviewed independently.

For detailed information about the City’s hiring and background processes, check out the Quick Guide to Hiring and Background Checks

If you have questions, check out the Frequently Asked Questions

Please note the background check process for Police Department positions is specified above.

At the City of Oklahoma City, our Total Rewards package is designed to honor your service, fuel your growth, and support every part of your life. We offer:

• Competitive pay
• An average of $22,000 annually contributed toward your benefits and retirement
• A comprehensive package designed to support yourhealth and wellness, financial security, work-life balance, and personal and professional growth and development

Explore all the ways we invest in you:
City of Oklahoma City Total Rewards

Applicants who meet the minimum qualifications for this job will be invited by email to complete Criti Call online testing to evaluate whether they possess the knowledge, skills, and abilities necessary for success on the job.

The email invitation will include a deadline by which testing must be completed. Applicants who do not complete the testing by the deadline will be removed from further consideration.

The Criti Call test is 100 percent web-based and fully compatible with the latest version of Google Chrome, Mozilla Firefox, and Microsoft Edge:
Google Chrome, Mozilla Firefox, Microsoft Edge. The test must be taken on a laptop or desktop computer. Tablet devices (including iPads) are not supported.

Safari users will have to follow the onscreen instructions after clicking the test link for enabling the auto-play function within the Safari browser. Microsoft is no longer supporting Internet Explorer, thus the test may not be compatible with the Internet Explorer browser.

Applicants encountering any issues during testing can contact Criti Call at  or by calling  x2, Monday through Friday, between 7:00 a.m. and 8:00 p.m. Pacific time.

Before you begin the test, you may want to review Criti Call Candidate Resources which are available at this link:
Public Safety Dispatcher Applicants - Criti Call Test Genius

These resources include a test preparation guide, frequently asked questions, and sample tests.

The use of cell phones, smart watches, or any other devices/methods to research test answers is strictly prohibited by the City of Oklahoma City and will result in applicants being disqualified from consideration.

Applicants requiring reasonable accommodation at any time during the hiring process are encouraged to notify one of the Human Resources Department Representatives by calling .

This job classification has been designated as a safety sensitive job classification in…