Customer Service

Customer Service Representative Oklahoma City, OK | Fully Onsite

LHH is seeking a Customer Service Representative for a growing organization in the consumer services industry in Phoenix, Arizona. This fully onsite opportunity is ideal for a customer-focused professional who enjoys problem-solving, building relationships, and delivering exceptional service in a fast-paced environment.

This position serves as a primary point of contact for customers, assisting with inquiries, resolving concerns, processing requests, and ensuring a positive customer experience from start to finish. The right candidate will be an excellent communicator, detail-oriented, and committed to providing outstanding support.

• Respond to inbound customer inquiries via phone, email, and other communication channels

• Provide accurate information regarding products, services, orders, and account details

• Resolve customer concerns professionally and efficiently while maintaining a high level of customer satisfaction

• Document customer interactions and update records within company systems

• Process customer requests, account updates, and service-related transactions

• Collaborate with internal teams to address customer issues and ensure timely resolution

• Follow established procedures while identifying opportunities to improve the customer experience

• Maintain productivity and quality standards in a high-volume environment

• Previous experience in customer service, call center, retail support, administrative support, or a related field

• Strong verbal and written communication skills

• Ability to handle multiple priorities while maintaining attention to detail

• Comfortable navigating computer systems and learning new technology platforms

• Effective problem-solving and conflict-resolution abilities

• Positive attitude with a commitment to delivering excellent customer experiences

• High school diploma or equivalent required

• Experience working in a consumer services environment

• Bilingual skills are a plus

• Experience with CRM systems and customer account management tools

• Stable full-time schedule

• Opportunity to join a growing organization with career advancement potential

• Collaborative and team-oriented work environment

• medical

• dental

• vision

• life insurance

• short-term disability

• additional voluntary benefits

• EAP program

• commuter benefits

• 401K plan

• paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law

• holiday pay where applicable

If you're looking for a customer service opportunity where your communication skills and dedication to customer satisfaction can make an impact.

Pay Details: $18.00 to $25.00 per hour

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.