Member Resolution & Retention Specialist
Listed on 2026-09-22
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Customer Service/HelpDesk
Customer Success Management, Customer Service Rep
Frontdoor is seeking a Customer Retention Representative to respond to escalated service issues and cancellation requests, reinforcing the value of our products and services while protecting member relationships. You will analyze customer needs, apply contractual terms, and collaborate with teams to resolve concerns, aiming to retain customers through effective communication, empathy, and problem solving.
This role emphasizes accuracy, speed, and adherence to policies as you help improve
This posting is for the Member Resolution & Retention Specialist role at Frontdoor, based in United States.
Consider building your career as a Member Resolution & Retention Specialist at Frontdoor.
The Member Resolution & Retention Specialist position in the Other field is open for applications.
We have an opening for a Member Resolution & Retention Specialist in United States within Other.
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