Phone Support Specialist - First-Call Resolution
Listed on 2026-09-29
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, Technical Support
Vitality Group is seeking a Customer Care Specialist in the United States to provide high-quality support via phone. You will handle inbound calls, resolve issues on first contact, and direct inquiries to the appropriate departments to prevent recurring problems.
The role focuses on educating members about the Vitality program, guiding them through the website, and rapidly addressing escalated inquiries while capturing improvement opportunities.
This role, Phone Support Specialist
- First-Call Resolution at Vitality Group, could be your next opportunity.
Full responsibilities and requirements are described in the listing above.
Learn more about the Phone Support Specialist
- First-Call Resolution role in the description above.
We appreciate your interest in this position.
Join Vitality Group and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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