E-commerce Customer Service Leader
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Success Management -
Management
Addison Group is seeking an experienced Customer Service Manager to lead a high-performing CS team for a direct-to-consumer e-commerce business. You will oversee orders, shipping, returns, refunds, and recurring orders, driving customer satisfaction and retention across multiple channels.
The ideal candidate has 5+ years in customer service with 2–3+ years in supervision, strong communication, and a track record of improving KPIs.
We would love to welcome a new E-commerce Customer Service Leader to our team in Oklahoma City, OK, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 70.000 - 90.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the E-commerce Customer Service Leader role in the description above.
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