Instructional Technologist

Instructional Technologist (Job Number: 260378)

Organization: IT Administration

Location:
Job Location (no address provided)

Schedule: Full-time (Monday - Friday, 8AM - 5PM)

Work Type: Onsite

Salary Range: $45,600 - $60,400 (depending on experience)

Benefits: Yes

Required Attachments: Resume

The IT Learning Spaces – Instructional Technologist position plays a crucial role in fulfilling the Learning Spaces team's mission by creating and supporting the best learning, teaching, and collaboration environments through world‑class information technology services.

Primarily working within the College of Nursing, the role provides support, training, and guidance related to OU's enterprise learning management system, Canvas, as well as additional software such as Respondus Lock Down Browser and YuJa Panorama. Other responsibilities include supporting Simple Syllabus and assisting with data input of class schedules and instructor assignments in People Soft.

The position delivers excellent customer service through troubleshooting and resolving technical issues related to academic technology, assists in the development and delivery of support documentation and training, and collaborates with application owners, system administrators, and IT Services to ensure optimal end‑user experiences.

• Troubleshoots and assists with technical issues related to instructional design or instructional technology.
• Serves as initial escalation point.
• Provides Tier 2 and 3 support to faculty, students, and staff.
• Directs communication with Tier 1 support regarding support needs, upcoming changes, and downtime.
• Facilitates and delivers training to the campus community.
• Develops and implements professional learning and sustained improvement on the use of instructional technology through a variety of applications.
• Works with staff to incorporate effective e‑learning tools into curriculum and develops web‑based resources that enable stakeholders to use educational technologies effectively.
• Provides guidance to faculty in ensuring course materials are digitally accessible in accordance with standards and laws.
• Crafts, delivers, and supports technological innovation across curriculum for students, professional learning experiences for educators, and college and career readiness activities.
• Generates activity reports, coordinates and documents projects.
• Identifies technologies that enhance learning on campus, online, and through hybrid delivery.
• Performs initial research & development, assists with tool discovery and understanding.
• Researches and reports market trends.
• Plans and designs learning experiences that use instructional content meeting the diversity of learners.
• Employs a variety of learning methods and emerging technologies to reach learning outcomes.
• Identifies appropriate evaluation techniques and applies them to measure the impact of the learning experience.
• Evaluates and recommends academic technology tools.
• Selects the most appropriate investigative methods or information retrieval systems, evaluating information and its sources critically.
• Conducts/reviews internal and external stakeholder needs assessments.
• Identifies challenges in the facilitation of professional learning experiences and selects effective solutions.
• Performs various duties as needed to fulfill the function of the position.

Required

Education:

Bachelor's degree. Equivalent to 48 months of related experience in lieu of the bachelor's degree for a total of 60 months of related experience.

• Able to work well with interdepartmental teams and initiatives.
• Knowledge of instructional theories and design processes.
• Highly organized and able to handle multiple projects and deadlines.
• Detail oriented for accuracy of data and information.

• Physical:
  • Sit for prolonged periods.
  • Ability to engage in repetitive motions.
  • Communicate effectively.
• Environmental:
  • Standard office environment.

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