Learning & Development Professional

Job Details

Job Location:

Corporate Headquarters - Oklahoma City, OK 73162

Step into a dynamic and high-impact role at the corporate office of Express Employment International during a pivotal period of transformation. We are seeking a Learning and Development professional with demonstrated experience in the staffing industry who can translate industry knowledge into powerful training experiences that drive the success of franchise partners nationwide.

In this role, you will lead full-time training delivery in both in-person and virtual environments, conduct comprehensive needs assessments, and design and deliver engaging learning solutions grounded in adult learning principles. Leveraging your staffing industry expertise, you will create programs that address the unique operational, sales, and talent challenges within staffing organizations.

This role places you at the forefront of professional development for business leaders and teams across the franchise network. If you bring hands‑on staffing experience, a passion for facilitation, and a commitment to measurable learning outcomes, this is an opportunity to shape capability, strengthen performance, and make a lasting impact across the organization.

This position sits within our Oklahoma City based corporate office, currently with an expectation to be onsite 80% of the time.

• In‑person and virtual training of classes on topics that include recruiting, interviewing, product knowledge, sales, technology, business management and leadership.
• Facilitate experiential learning activities to ensure the accomplishment of defined learning objectives.
• Conduct additional training classes for franchisees and staff via webinars and field visits.
• Train at corporate‑sponsored events and conferences.
• Conduct individual training and coaching sessions, as needed.

• Collaborate with other teams/departments to develop training to support the company’s strategic sales initiatives.
• Work with subject matter experts to plan, design, and develop content for learning initiatives.
• Develop compelling class content that achieves learning objectives and adheres to adult learning methodologies.
• Design and develop individual, small‑group, and large‑group experiential learning exercises that enhance learning and application.

• Identify stages in learning and skill development and recommend appropriate delivery of mentoring, coaching, and/or other training activities to promote continued trainee development.
• Use a variety of assessment methods before, during, and after training to measure training impact to guarantee training effectiveness.
• Coach and generate positive sales results with existing and new franchisees to achieve revenue‑generating goals and communicate with appropriate developers.
• Travel to field offices to assist with learning as needed.

• Strive to remain current on trends, developments, and changes in the staffing industry and the field of learning and development. This may include attending webinars, conferences, and classes for professional development; and/or monitoring industry releases and publications related to both staffing and training.

• Bachelor’s degree or equivalent work experience preferred.
• 5+ years of training experience and staffing industry experience required.

• Proven ability to design and develop class content.
• Experienced with live training in‑person and virtually for both small and large groups of learners.
• A passion for helping others achieve new levels of understanding.
• Excellent interpersonal and communication skills.
• Professional appearance and willingness to work flexible hours.
• Ability to travel occasionally for business purposes, up to approximately seven times per year.