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Field Service Engineer III
Job in
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listed on 2026-09-06
Listing for:
Tri-Imaging Solutions
Full Time
position Listed on 2026-09-06
Job specializations:
-
Engineering
Systems Engineer, Field/Service Technician
Job Description & How to Apply Below
The Field Service Engineer III is a subject matter expert on high-end medical imaging systems, operating fully autonomously to resolve the most complex service issues. This senior individual-contributor role serves as technical lead across accounts, systems, and projects, and is the go-to escalation point before OEM involvement is needed. Focus areas include technical leadership, complex problem-solving, and developing others.
Key Responsibilities- Serve as primary technical escalation point and SME for high-end imaging systems
- Independently resolve the most complex, novel, or high-impact issues
- Lead complex installations, de-installations, and relocations, owning full project scope
- Formally mentor and train FSE I/II team members
- Serve as primary contact for key accounts, building trusted senior-level relationships
- Drive continuous improvement of service processes and documentation
- Partner with OEM/vendor teams on advanced escalations
- Independently perform advanced inspections, maintenance, calibrations, and QA
- Document work per ISO quality and regulatory standards
- Model safety and security procedures for the broader team
- AS/AA in Electronics, Electromechanical Technology, Computer Science, Biomedical Technology, or equivalent military training preferred;
Bachelor's a plus - 5-8+ years field service experience on medical imaging or comparable equipment
- Demonstrated expertise across multiple imaging modalities, with depth in at least one
- Proven ability to lead technical projects and mentor others
- Strong presence and credibility with key accounts
- Excellent written/verbal communication for high-stakes situations
- Proficient in MS Office; advanced ERP knowledge a plus
- Valid driver's license, clean driving record
- Up to 75% travel required
- Participates in and helps coordinate on-call coverage
- Frequent standing, walking, occasional lifting (25-50 lbs)
- Use of hand/power tools, ESD protection, and PPE as needed
- Potential exposure to radiation, electrical hazards, and blood borne pathogens; OSHA and safety compliance required
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