Hungarian Speaking Player Support Specialist - Sofia, Bulgaria

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging top-tier talent with world-class organizations across Europe. We take pride in our bespoke approach, connecting multilingual professionals with the most prestigious Hungarian-speaking jobs in the market today.

We are currently seeking a passionate individual for a Hungarian Speaking Player Support Specialist position in Bulgaria to join a leading enterprise in the dynamic Gaming & Esports sector. This role offers a unique opportunity to combine your linguistic skills with your love for gaming, providing top-tier assistance to players worldwide while enjoying the vibrant lifestyle that comes with professional jobs in Bulgaria.

• Provide world-class technical and account support to the gaming community via live chat, email, and tickets.

• Represent the client brand with excellence while maintaining a deep understanding of current Gaming & Esports trends.

• Resolve complex player inquiries related to game mechanics, billing, and account security.

• Collaborate with internal teams to identify and report recurring in-game bugs or community issues.

• Ensure that all interactions meet the high-quality standards expected in the competitive gaming industry.

• Contribute to a positive and engaging player experience, fostering loyalty within the gaming community.

• Stay updated on new game releases, patches, and tournament events to assist players with precision.

• Native or fluent Hungarian (spoken and written) is mandatory for this role.

• A valid EU passport or work permit to legally reside and work in Bulgaria.

• Proven passion for the Gaming & Esports industry, with a basic understanding of gaming terminology.

• Excellent communication skills with a customer-centric mindset and a desire to help others.

• Resilience and the ability to work in a fast-paced, high-energy environment.

• Fluency in English to facilitate team communication and training modules.

• Competitive Monthly Salary
• Fully Paid Training on systems and industry-specific protocols.
• Comprehensive Health Insurance package.
• Fully Paid Relocation Package (flight, transfer, hotel) to ensure a smooth transition to your new home.
• Attractive Monthly Performance Bonus to reward your dedication and results.
• Continuous professional development in one of the most exciting sectors, making this one of the most sought-after Hungarian-speaking jobs.
• And Much More

Bulgaria is a hidden gem in Southeast Europe, offering an exceptional quality of life with a low cost of living and a stunning mix of mountain resorts and Black Sea coastlines. Choosing one of our professional jobs in Bulgaria means immersing yourself in a country with a rich cultural history, a vibrant nightlife, and a welcoming international community that thrives in the capital city of Sofia.

The relocation process to Bulgaria is seamless, and our team provides full support to ensure you settle in comfortably. Whether you are looking for local culinary delights, world-class outdoor activities, or a career move in the Gaming & Esports sector, Bulgaria has it all. Join our team for the Hungarian Speaking Player Support Specialist position in Bulgaria and discover why so many professionals are choosing to build their future here.