Cash Operations Specialist

The Cash Operations Analyst is responsible for administering and overseeing daily cash operations, ensuring accurate processing, application, reconciliation, and reporting of cash transactions to support the organization's financial performance and liquidity management objectives. This role serves as a key contributor to maintaining the integrity of financial records, strengthening internal controls, and supporting compliance with accounting, audit, and regulatory requirements. Through independent analysis and resolution of cash-related exceptions, management of bank and customer payment activity, and collaboration with Finance, Accounting, Operations, and banking partners, the Cash Operations Analyst ensures timely cash visibility, accurate revenue recognition, and efficient cash management processes.

The role also identifies opportunities for process and control improvements to reduce risk, enhance operational efficiency, and support organizational growth.

• Manage and oversee all cash-related activities, including lockbox, cash receipts, and cash applications.
• Review and verify all daily cash reports to ensure they align with the company’s accounting records.
• Maintain and update cash-handling policies and procedures to ensure compliance with internal controls and regulatory requirements.
• Collaborate with cross-functional teams such as Finance, Accounting, Operations, and Bank representatives to ensure accurate cash reporting.
• Investigate and resolve any cash-related issues or discrepancies.
• Track, monitor, and balance all bank deposits and cash applications.

• Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred
• 3+ years of experience in cash operations, accounts receivable, treasury, accounting, or related financial operations.
• Experience working with ERP systems and cash management platforms.
• Experience supporting month-end close activities, audit requests, and financial reporting processes.
• Demonstrated ability to accurately process, reconcile, and manage high-volume cash transactions involving significant dollar values while maintaining a high degree of accuracy and attention to detail.
• Strong understanding of accounting principles, cash application processes, account reconciliation procedures, and internal financial controls.
• Advanced analytical and problem-solving skills with the ability to independently investigate, identify, and resolve complex cash, payment, and reconciliation discrepancies.
• Proficiency in Microsoft Excel, including the ability to utilize advanced functions, data analysis tools, pivot tables, and reporting capabilities to support cash management and reconciliation activities.
• Strong organizational skills with the ability to effectively manage multiple priorities, meet critical deadlines, and maintain accuracy in a fast-paced environment.
• Demonstrated ability to exercise sound judgment when processing adjustments, reconciling variances, and resolving exceptions in accordance with established policies and controls.
• Excellent written and verbal communication skills with the ability to effectively interact with customers, financial institutions, and cross-functional business partners.
• Ability to establish and maintain productive working relationships with Finance, Accounting, Operations, Customer Service, and external banking partners.
• Strong attention to detail and commitment to maintaining the integrity, accuracy, and confidentiality of financial information.
• Working knowledge of internal controls, audit requirements, and compliance standards related to cash management and financial reporting.
• Ability to identify process improvement opportunities and recommend enhancements that improve efficiency, accuracy, and control effectiveness.

• Prolonged periods of sitting and working at a computer workstation.
• Frequent use of a computer, keyboard, mouse, and telephone.
• Ability to view and analyze information on a computer screen for extended periods.
• Frequent communication with internal and external stakeholders via telephone, video conference, and email.
• Occasional…