Business Office Manager

Job Title

Revenue Cycle Management

Your experience matters

At Mercy Rehab Hospital OK City North, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

How you'll contribute

Leads day-to-day business office and revenue cycle operations, including core accounting activities (A/P, A/R, reconciliations, journal entries, month-end close) and payer reimbursement processes. Partners with clinical and billing teams to ensure accurate charge capture, documentation, and timely collections while supporting audit readiness and process improvement.

Essential Functions

• Perform accounting functions including accounts payable/receivable, bank and other account reconciliations, accrual/recurring journal entries, weekly payroll reports, general ledger activities, financial analysis, and month-end close.
• Maximize collection of medical services payments and reimbursements from patients, insurance carriers, and other payers; identify risks to the revenue cycle and implement/communicate mitigations.
• Use web-based tools/portals and available resources to provide insurers with required information.
• Navigate multiple information systems to select the correct patient account, review, and verify billable charges.
• Participate in and assist with audits to capture lost charges and determine billing accuracy; support corrective actions.
• Perform other related duties as assigned.

Additional Information

Collaborates closely with Patient Financial Services, HIM, clinical departments, and payers to ensure compliant billing and data integrity. Maintains confidentiality of financial and patient information and adheres to organizational policies and regulatory requirements. May require periodic overtime during month-end close and audit cycles.

What we offer

Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Personal and career development education opportunities
• And much more…

Qualifications and requirements

Education:

Associate's or bachelor's degree in business preferred, or equivalent experience.

Experience:

Accounts receivable and general accounting experience required; healthcare revenue cycle exposure preferred.

Skills:

High analytical ability and strategic thinking; professional communication with patients, physicians, visitors, and the public; proficiency across multiple information systems/portals; accurate data entry; attention to detail and follow-through.

EEOC Statement

Mercy Rehab Hospital OK City North is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people.

We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.

• Job Identification 348421
• Job Category Revenue Cycle Management
• Degree Level High School Diploma/GED
• Job Schedule Full time
• Job Shift Day
• Locations 5401 W Memorial Rd, Oklahoma City, OK, 73142, US
• FTE 1.0 - 80 hr/pp (Full Time)
• Career Site Category Accounting and Finance
• Position Type Primary
• Facility Name Mercy Rehabilitation Hospital Oklahoma City