SBA Credit Relationship Manager

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This position is responsible for attracting new SBA loan customers through internal referral sources (primarily the bank's lending staff) as well as external referral sources (ie business brokers, CPA, commercial realtors, etc.). The primary role for this position includes being a "liaison" for the internal lending staff. That includes educating the lenders on the various SBA programs and helping them target potential loan opportunities.

This also includes helping internal lending officers to qualify and structure potential SBA loan opportunities.

Major duties and responsibilities include:

• Making business development calls on existing and potential new clients.
• Determining SBA eligibility and helping structure the loan request.
• Completing a thorough summary of the loan request and helping gather the needed information to the Underwriting staff so that a quick analysis can be done.
• Working independently and being self-motivated.
• Providing education when needed to the internal lending staff on the various SBA programs that the bank participates in.
• Representing the bank in various civic and community functions (when applicable) to enhance its image and develop new business.
• Promoting a favorable image of the bank in all business activities within the community.

Additional duties and responsibilities include:

• Performing other duties as requested by SBA Director or Sales Manager.
• Completing all required compliance exams on a yearly basis.
• Adhering to all First United Policies and Procedures.
• Dressing professionally.

Employee specifications include:

• Bachelor's degree in business, finance, or related field.
• Preferably five plus years of small business lending or small business underwriting in a bank with a preference of those years in SBA lending.
• Proven ability to effectively communicate the advantages of the SBA programs with prospective customers and to win the confidence of internal banking officers who refer prospective deals.
• Sales or Marketing experience preferred.
• Strong attention to detail.
• Good communication, sales, and public relations skills.
• Demonstrates a thorough knowledge of the SBA lending program as specified in the most recent Standard Operating Procedures (SOP).
• Exceptional customer service skills.
• Demonstrates good judgment, problem-solving, and decision-making skills.
• Ability and willingness to take the lead in working the customer through the SBA process.
• Computer and Software proficiency.
• Demonstrate excellent written and verbal communication skills displaying the ability to communicate clearly and informatively to customers and lending staff.
• Strong interpersonal skills and ability to work well with a wide range of people.

First United is an Equal Opportunity Employer. To the extent required by Federal or State law, First United does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, or any other characteristic protected by law.