Bilingual Receivables Account Specialist

A Day in the Life:

The Accounts Receivable Specialist is responsible for managing accounts receivable, billing, contacting customers regarding past-due balances, and ensuring timely payment resolution all while maintaining positive customer relationships. Bilingual in Spanish is required.

The starting rate for this position is $17.50 per hour.

What You'll Do:

* Conduct account research and analysis to ensure timely payment resolution.

* Develop a systematic approach for account reviews and collection calls.

* Meet or exceed individual cash targets and call volumes as assigned on a monthly and quarterly basis.

* Identify and process necessary accounts receivable clearing adjustments.

* Interact with both internal and external customers to resolve outstanding issues.

* Utilize root-cause analysis skills to uncover and resolve processes that prevent payments from being received within terms.

* Maintain accurate and complete documentation of all collection activity.

* Perform reconciliation as needed on AR balances and payments.

* Provide weekly updates to leaders on past due accounts and aging trends.

* Partner with Hertz Sales Representatives on customer payment performance.

* Escalate accounts showing signs of financial instability.

* Coordinate with other Hertz departments to resolve billing errors and prevent future occurrences.

* Respond to customer inquiries in a timely manner.

* Other duties as assigned

What We're Looking For:

* A minimum of 2+ years relevant experience preferred.

* High School Diploma.

* Some college preferred.

* Bilingual in Spanish

* Intermediate working knowledge with Microsoft Word and Excel (pivot tables, macros, v: lookups). Experience handling large dataset.

* Excellent organizational skills and ability to handle multiple tasks.

* Must be able to work well with others.

* Attention to detail and accuracy.

* Must have a strong sense of urgency and be self-motivated for success.

* Must be an independent worker and able to perform at a high level with minimal supervision

What You'll Get:

* Up to 40% off the base rate of any standard Hertz rental

* Paid Time Off

* Medical, Dental & Vision plan options

* Retirement programs, including 401(k) employer matching

* Paid Parental Leave & Adoption Assistance

* Employee Assistance Program for employees & family

* Educational Reimbursement & Discounts

* Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness

* Perks & Discounts
-Theme Park Tickets, Gym Discounts & more