Individual Income Tax Supervisor

Job Posting Title

Individual Income Tax Supervisor

Agency 695 Oklahoma Tax Commission

Supervisory Organization:
Individual Income Tax

Job Posting End Date:
Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note:

Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date:
Continuous if Blank

Full/Part-Time:
Full time

Job Type: Regular Compensation

Salary: $81,600

TRANSPARENCY. FAIRNESS. COMPLIANCE.

The Oklahoma Tax Commission is committed to leading Oklahoma with unparalleled customer service. Our mission is to promote tax compliance through serving taxpayers with transparency and fairness in administration of the tax code and unparalleled customer service. Check out our About Us page to learn why we are passionate about tax compliance and believe it is the career for you!

• Generous state-paid benefit allowance to help cover insurance premiums.
• A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
• Flexible spending accounts for health care expenses and/or dependent care.
• A Retirement Savings Plan with a generous match.
• 15 days of paid vacation and 15 days of sick leave for full-time employees the first year.
• 11 paid holidays a year.
• Paid Maternity leave for eligible employees.
• Employee discounts with a variety of companies and vendors.
• A Longevity Bonus for years of service.

The Income Tax Supervisor plays a critical role in supervising and leading the direction of one or more sections in the Income Tax Accounts (ITA) Division of the Oklahoma Tax Commission (OTC). This position is responsible for providing direct leadership and oversight for the daily operations of the Individual and/or Corporate Income Tax Sections. The Income Tax Supervisor will perform supervisory functions including evaluating performance, making recommendations on disciplinary actions, providing for employee development, and approving time off.

• Provides leadership and supervision to ITA sections
• Appropriately addresses internal and external customer issues while respecting business needs
• Administers applicable laws, regulations, procedures, and financial, and administrative controls
• Coordinates the work of the section while also communicating with other sections based upon peak times and needed assistance
• Identifies the most appropriate method to complete tasks and meet deadlines
• Assigns tasks and directs employees in consideration of deadlines
• Counsels subordinates and evaluates performance to ensure continued skill development, knowledge acquisition, and quality professional standards
• Reviews, evaluates, and quantifies productivity and streamlines processes to improve processing time
• Develops a culture of continuous improvement by evaluating, quantifying, and implementing new solutions
• Creates and updates procedures and training materials
• Assists or assigns high-level personnel in training lower-level or new co-workers
• Advises taxpayers and legal representatives concerning the interpretations and applications of the tax laws and rules and in the preparation/completion of tax reports
• Performs review of returns for accuracy
• Coordinates the fraud prevention process and activities within the department
• Reviews, evaluates, and quantifies results of shared information from Federal, State and outside sources to minimize risk
• Directs the development of processes to identify and resolve possible fraud risks; analyzes return trends to provide guidance for determining fraud processing edits for the system
• Evaluates large data sets to find anomalies; tests changes to the fraud software to ensure processing edits are working as expected
• Identifies and make recommendations on policy issues regarding the project including setting criteria for cases
• Develops and implements methods of tracking fraud; monitors and assesses progress and results
• Develops procedures for processing potential fraud cases
• Maintains statistics for potential fraud cases and provide updates to managers
• Works with employers and tax professionals that have been victims of a data breach to identity…