Consumer Loan Funding Specialist

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Operations Center, Oklahoma City, OK, US

BASIC FUNCTION

The Consumer Loan Funding Specialist is responsible for funding consumer loans accurately, efficiently, and compliantly across both the Direct/Centralized Lending channel and the Indirect dealership channel. This position manages loans from approval through funding, performs final review and post-funding audit of loan documentation, communicates directly with members and dealership partners, and adjusts priorities between channels based on business need, staffing levels, and loan volume.

This position is regularly scheduled Tuesday through Saturday in order to extend WEOKIE’s consumer lending capability into Saturday, when member and dealership demand is highest. The role enables members to complete and fund a loan on a Saturday rather than waiting until the following business day, and provides same-day dealership funding support during peak weekend vehicle sales volume. Saturday coverage is a core purpose of this position, not an incidental scheduling requirement.

Because the position operates with limited on-site supervision on Saturday, it requires sound judgment, thorough knowledge of lending policy and regulatory requirements, and the ability to take appropriate independent action within established authority limits.

MAJOR ACTIVITIES

• Manages consumer loan files from approval through funding and coordinates with members to complete the funding process using Docu Sign and other approved technologies.
• Conducts a thorough final audit of each loan prior to funding to ensure accuracy, completeness, and compliance with WEOKIE policies, procedures, and applicable regulations.
• Reviews loan documents with members to confirm understanding of terms, payments, and any insurance or ancillary products selected.
• Communicates clearly with members regarding required documentation, conditions, funding steps, timelines, and loan status.
• Performs close inspection of all documents received in the indirect loan document package for quality assurance and to ensure full compliance with program requirements.
• Reviews dealership-submitted loan packages for completeness, accuracy, and regulatory compliance, including title and lien perfection, insurance verification, and GAP or extended warranty documentation.
• Oversees the daily ACH process to ensure reserves and loan proceeds are funded to the correct dealership account on the day the loan is booked.
• Opens share accounts for applicants who become member-owners as a result of an accepted indirect loan application.
• Communicates with dealerships regarding missing documents, title issues, funding exceptions, and contract corrections, and follows up consistently until timely correction is obtained.
• Maintains accurate and current records of each loan disbursement transaction.
• Maintains positive working relationships with the indirect dealership network while keeping the best interests of the credit union and the member-owner at the forefront.

Cross-Channel and General

• Completes daily auditing of funded loans to confirm that compliance and procedural requirements are met.
• Ensures proper policies, procedures, risk mitigation activities, and operating controls are followed, and reports gaps in policies, procedures, and operating controls to leadership so that member impact and risk are mitigated.
• Funds within established authority limits and escalates exceptions in accordance with departmental procedure. On Saturdays, escalates to the designated manager on call.
• Prioritizes workload between the Direct/Centralized and Indirect channels based on business need, staffing levels, and loan volume, following priority guidance established by the Centralized Lending Manager and the Indirect Lending Manager.
• Ensures all loan information and system data are accurately maintained within Meridian Link, Origence, FISERV DNA, Docu Sign, Eltropy, Microsoft Office applications, and other approved lending systems.
• Collaborates with underwriting, branch personnel, lending staff, and leadership to ensure timely loan fulfillment.
• Maintains member and organizational confidentiality and completes all required training.
• May perform occasional business-related errands such as document delivery via Fed Ex, UPS, or postal services. Mileage reimbursed per policy.
• Performs other duties as assigned.

CRITICAL…