Chart Retrieval Specialist

Who We Are

Global Health is a fast growing Medicare Advantage HMO health insurer. We aspire to be the employer of choice in our industry, attracting and retaining a highly talented workforce. Our passion is Genuine Care and Optimal Health for the members we serve. We are unique by providing high touch, high value and a partnership to our members. We go above and beyond to provide personalized, engaging, and responsive services to our members.

We work hard to offer affordable health insurance coverage with the benefits people truly want and need. It is our hope to be more than just a health insurance company; we want to be long‑term partners with our members. We are looking for future employees who exude our core values of taking accountability through ownership, being driven, innovative and who have a passion for continuous learning.

The Chart Retrieval Specialist performs a wide variety of tasks within several Electronic Health Record systems. Also, will track, abstract, and organize member health records through fax campaigns and provider office visits for the purposes of Risk Adjustment audit season(s).

• Assists in consolidating data from EMR locations and provider offices. Collects important patient information from current patient medical record.
• Navigates the electronic medical record systems and other medical databases.
• Manage provider group projects assigned via fax campaigns, office visits, and/or EMR utilization.
• Responsible for maintaining weekly and daily goals given by supervisor for abstraction projects.

• High School Diploma.
• One (1) year Data Entry experience. Knowledge of Electronic Medical Records (EMR) systems. Hospital or clinical experience.

• Ability to manage working relationships.
• Computer literate and familiarity with Microsoft applications (Word, Excel).
• Basic electronic health record knowledge and ability to quickly learn new software.
• Must have valid Oklahoma drivers license and able to drive a car.
• Must be confident and tolerant while working with difficult people.
• Ability to organize tasks and projects to complete timely.

• This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is a largely sedentary role; however, some filing is required, which would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. May need to lift up to 25lbs.

10-15% travel required

This position has no supervisory responsibilities.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.