Key Account Manager Onkologie; West Region

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Pharmaceutical Sales

Sales – Rare Diseases (Commission)

Professional

Wien, Austria

• Link between Janssen and Health Care Professionals (doctors, KOLs, nursing), promoting the optimal use of our products through in-label promotion, information and implementation of activities in local stakeholder network.

• The activity is within the framework of the applicable legal requirements

• Main point of contact for HCPs for products within an assigned region for the respective therapeutic area

• Building and intensifying a deep and comprehensive therapeutic understanding and Knowledge

• Ensuring “best in class interactions” with all relevant stakeholders

• Ongoing evaluation of and focusing on customer needs

• Building long‑term partnerships

• Interactions with individual customers through various communication channels (e.g. digital)

• Regular observation and analysis of product and market development in the region

• Development and implementation of stakeholder outreach plans together with medical and commercial on the basis of systematic customer / market observation and evaluation of customer needs

• Management of defined territory & accounts

• Local implementation of the national brand strategy

• In-label product promotion as well as planning, organization and implementation of
  customer activities in accordance with the defined customer / account strategy

• Organization of scientific and proactive events

• Coordination lead for internal partners regarding communication with HCPs (e.g. MAF for “off-label” questions)

• Delivering customer insights, activity planning and analysis based on documentation
  of customer information in the CRM system (iConnect)

• Documentation of important information on the use of our products, market developments and competitive activities including PV reporting

• Optimization of the efficiency and effectiveness of our customer activities (activity planning / resource planning)

• Identification of opportunities for improvement in local patient management

• Developing suggestions for customer-focused activities

• Accountable for full compliance and activities with laws, J&J regulations and HCBI principles. Role models JNJ Credo.

• Strong account management, business acumen and networking skills

• Team player with good interpersonal skills and ability to interact effectively with internal and external stakeholders

• Ability to coordinate cross functional initiatives effectively

• Ability to guide and provide feedback to maximize performance of individuals and/or groups.

• Excellent interpersonal communication skills with individuals as well as group audiences to present complex subjects

• Ability to leverage digital communication channels

• Externally focused, excellent presentation skills, results-oriented

• Ability to create an atmosphere of trust and mutual respect both internally and externally

• Seeing the big picture whilst…