Food and Beverage Director - Colcord

Overview

Colcord Hotel, 15 N Robinson Avenue, Oklahoma City, Oklahoma, United States of America

Posted Wednesday, February 4, 2026 at 6:00 AM

Why Work at Colcord Hotel?

At Colcord Hotel, a Curio Collection Hotel by Hilton, we blend historic elegance with modern luxury in the heart of downtown Oklahoma City. As the city’s first skyscraper, our boutique hotel features 108 stylish guest rooms, the award-winning Flint Restaurant, and a commitment to personalized service and hospitality excellence. Curators at Colcord thrive in a culture-driven environment where history meets innovation, creating unforgettable experiences for every guest.

Position
:
Director of Food And Beverage

ESSENTIAL JOB FUNCTIONS:

• Manages the reservation system, flow of service, staff scheduling, schedule adjustments, and
• Directs day to day operations for all restaurant outlet, room service, culinary stewarding,
• beverage, banquet and purchasing operations.
• Works closely with the Sales team to ensure group F&B and catering commitments are set for
• success. Actively participates in BEO and resume meetings.
• Analyze customer trends, needs, issues, comments, and problems to ensure a quality experience
• and end enhance future sales prospects.
• Market the Food and Beverage outlets: works with Executive Chef to develop and manage the
• implementation of menus, package deals, promotions, displays, decorations and presentation
• within corporate guidelines to capture more in-house guest and later share of the local market.
• Review financial statements, sales and activity reports, and other performance data to measure
• productivity and goal achievement and to determine areas needing cost reduction and program
• improvement.
• Implements and manages all company programs to ensure compliance with the SOPs and to
• include safety and sanitary regulations, all federal, state, franchise, and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
• Engages guest satisfaction scores and works towards service of excellence. Creates specific,
• measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
• Ensure Food and Beverage management and staff are following staffing models in accordance with
• business levels and productivity standards.
• Manage the Food and Beverage training and compliance including Food and Beverage
• certifications, service recovery, creating service “wows” and opportunities to upsell and crosssell.
• Actively participates in the selection, onboarding, and development of the department.
• Ensure the hotel is meeting all quality standards including customer service, health/sanitation,
• and safety.
• Identifies talent both internally and externally. Interviews, hires and on-boards new Associates,
• with the intention of finding future leaders.
• Monitors the work performance of staff and trains and develops Associates through one-on-one
• discussions, performance evaluations, and shoulder- to-shoulder education so they excel in their
• current role and are prepared for future career opportunities.
• Ensures restaurant equipment is properly maintained and safely operated. Ensures that safety
• and security standards are emphasized and adhered to, and that Associates are trained in
• appropriate responses to unsafe situations.
• Performs and understands managerial functions with the POS system. Ultimately responsible for
• all cash handling and accountability.
• Approves payroll hours on a daily and weekly basis for all restaurant personnel.
• Communicates daily with property General Manager.
• Additional tasks and responsibilities may be assigned at the discretion of the property General
• Manager.
• Join and actively participate in industry and community organizations.
• Perform other duties as assigned.

• Supervises all F&B Front of House Team Members and staff, all shifts.

• External:
  Banquet Manager, Sales account managers, vendor support staff and vendor technical support.

• Excellent interpersonal skills and demonstrated positive customer service skills.
• Overall wine knowledge will be a key area of focus.
• Ability to supervise many employees in high volume…