Waterpark Assistant Operations Manager

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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Welcome to OKANA Resort and Indoor Water Park. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey.

Shape your career in the heart of Oklahoma City n us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination. #BMC-Okana

Find your belonging by being a part of our supportive and collaborative work environment that encourages growth and fosters success. OKANA Resort & Indoor Waterpark features a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event space spanning 27,000 square feet. Located along the picturesque Oklahoma River in the vibrant Horizons District of Oklahoma City, OKANA Resort & Indoor Waterpark offers exceptional career opportunities.

Be a part of our Waterpark team as a Waterpark Assistant Operations Manager
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• Be a part of the opening team of OKANA Resort & Indoor Waterpark, where your career aspirations meet a world-class destination
• Contribute to our distinctive atmosphere and foster your personal and professional growth
• An individual committed to creating exceptional guest experiences
• Be appreciated for what you bring to the team
• Learn and grow with a company that values its associates

• Competitive wages
• People-first culture
• Health insurance
• Retirement savings
• Growth opportunities
• Paid time off
• Festive environment
• Perks and discounts

The Waterpark Assistant Operations Manager plays a critical leadership role in ensuring the safe, efficient, and guest-focused operation of the indoor waterpark, outdoor lagoon, and all aquatic attractions at OKANA Resort. As a key member of the waterpark leadership team, this individual works closely with Waterpark Managers to oversee daily operations, uphold safety and cleanliness standards, and deliver exceptional guest experiences.

This is a highly visible, guest-facing role responsible for acting as the Manager on Duty (MOD) for the waterpark and aquatic facilities. The Assistant Operations Manager will support all aspects of operations including lifeguard supervision, staff development, guest service, maintenance coordination, and compliance with local regulations and Pyramid Global Hospitality (PGH) safety standards. This position requires strong leadership, operational expertise, and a passion for creating a fun and safe environment for families, groups, and all resort guests.

As part of the Pyramid Global Hospitality family, the Assistant Waterpark Operations Manager is expected to embody our "people first" culture and contribute to a positive, team-driven workplace.

• Provide coaching and counseling to the team.
• Clearly communicate the daily responsibilities of each team member.
• Recognize and reward team members who go beyond the call of duty in terms of service and safety.
• Conduct all required training with the team to stay current with water park and OSHA standards.
• Maintain documentation of the inspections highlighting…