Group Sales Manager

Overview

Welcome to Pyramid Global Hospitality. We are committed to a People First culture that focuses on employee development, wellbeing, and creating exceptional guest experiences. We offer comprehensive benefits, ongoing training, and opportunities across more than 230 properties worldwide.

OKANA Resort and Indoor Water Park is located along the Oklahoma River in the Horizons District of Oklahoma City. It offers over 400 guest rooms and suites, a dynamic indoor waterpark, multiple dining options, and 30,000 square feet of meeting and event spaces. Shape your career in the heart of Oklahoma City at OKANA and join us to contribute to a distinctive atmosphere and personal and professional growth.

Shape your leadership skills by joining our supportive and collaborative team environment. This role is focused on group sales within Native and Indigenous markets as well as state and federal government markets, including understanding government per diems within resort pricing guidelines. The position has a booking goal for new group bookings and repeat business, and requires collaboration with hotel operations to ensure guest experiences meet commitments.

Participation in active sales solicitation and contributing to Yield Management strategies is expected.

• Communicate accurately to operations the details needed to satisfy the contract.
• Solicit business from representatives of respective market segments.
• Demonstrate positive leadership characteristics to inspire employees.
• Finalize contracts for group bookings.
• Maintain a clean and organized work area.
• Promote employee empowerment and provide accurate forecasting for rolling forecasts.
• Report unsafe conditions immediately.
• Collaborate with guest and department heads to plan function details (space, publicity, schedule, food service, decorations).
• Research market trends and opportunities through trade publications.
• Entertain potential clients/guests and manage group booking cut-off dates.
• Plan and conduct pre-con and post-con meetings.
• Prepare and mail brochures and menus to prospective clients.
• Analyze function requirements, outline hotel facilities, and quote pricing.
• Arrange VIP amenities and participate in sales blitz activities.
• Assist with cross-training and community engagement as assigned.
• Obtain history on blocks of 50 rooms or more and gather competitive summaries.
• Attend mandatory meetings and participate in annual competitor surveys.
• Other duties as assigned by supervisor.

• 2+ years of previous full-service hotel sales experience.
• High school diploma required; associate/bachelor’s degree preferred.
• Ability to negotiate contracts and work closely with prospective clients.
• Business communication skills, including preparing RFPs and contracts.
• Fluent in reading, writing, and speaking English.
• Computer proficiency in Word, Excel, and PowerPoint.
• Professional appearance and demeanor for client and team interactions.
• Strong time-management skills to meet client needs.

OKANA Resort is part of Pyramid Global Hospitality, a leading hospitality company focused on people-first values. Pyramid Global Hospitality is an Equal Opportunity Employer. Compensation is based on factors including skills, experience, certifications, and location.

We celebrate diversity and are committed to creating an inclusive environment for all employees. This document describes the general nature and level of work required and is not an all-encompassing list of responsibilities, duties, and skills.