Guest Admissions
Job in
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listed on 2026-05-23
Listing for:
BENCHMARK
Full Time
position Listed on 2026-05-23
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hospitality & Tourism, Front Desk/Receptionist, Hotel Front Desk
Job Description & How to Apply Below
Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About our property:
Welcome to OKANA Resort and Indoor Water Park. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey.
Shape your career in the heart of Oklahoma City n us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination. #BMC-Okana What you will have an opportunity to do:
Our Vision for our team members:
Be a part of the opening team of OKANA Resort & Indoor Waterpark, where your career aspirations meet a world-class destination
Contribute to our distinctive atmosphere and foster your personal and professional growth
An individual committed to creating exceptional guest experiences
Be appreciated for what you bring to the team Learn and grow with a company that values its associates
Why OKANA:
Competitive wages
People-first culture
Health insurance
Retirement savings
Growth opportunities
Paid time off Festive environment
Perks & discounts
About the role
The Waterpark Guest Admissions is a client facing position that is responsible for welcoming guests and ensuring a smooth entry process at the facility. This role involves processing ticket sales, verifying passes, and providing information about the venue and its amenities. They are expected to address guest inquiries and resolve any entry-related issues with professionalism. Ensuring a positive first impression, the Guest Admission team plays a key role in delivering excellent customer service.
Maintaining a clean and organized entrance area is also essential.
What you will be doing:
Oversees daily operation of the front desk area and maintains a welcoming presence as the “first impression” for many guests, fellow associates and vendors. Maintains a welcoming presence to the property and in the front office area, especially when in view of guests. Immediately acknowledge guests, requests, and questions.
Is neat and clean in appearance, wears proper uniform, name/, and correct department footwear.
Provides excellent customer service that “Is not just the best, but Legendary”.Conduct themselves in a professional, courteous manner always. Immediately addresses all guest requests and follows through to ensure resolution and 100% satisfaction.
Answer phone calls and assist guests with inquiries and general information.
Follows proper credit card handling…
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