Valet Supervisor- Colcord Hotel

Colcord Hotel, 15 N Robinson Avenue, Oklahoma City, Oklahoma, United States of America

Posted Monday, August 31, 2026 at 5:00 AM

At Colcord Hotel, a Curio Collection Hotel by Hilton , we blend historic elegance with modern luxury in the heart of downtown Oklahoma City. As the city’s first skyscraper, our boutique hotel features 108 stylish guest rooms, the award-winning Flint Restaurant, and a commitment to personalized service and hospitality excellence. Curators at Colcord thrive in a culture-driven environment where history meets innovation, creating unforgettable experiences for every guest.

The Colcord Hotel is hiring for a Valet Supervisor
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• That the guest experience begins the moment they arrive at the hotel.
• That exceptional valet service should be warm, efficient, professional, and safe.
• That great leaders lead by example and are willing to jump in alongside their team when needed.
• That every guest vehicle and personal belonging should be handled with the highest level of care.
• That attention to detail matters, from properly documenting vehicle condition to securing keys and returning the correct vehicle.
• That the front drive should always feel welcoming, organized, and guest-ready.
• That every arrival and departure is an opportunity to create an UNMATCHED MOMENT
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• Supporting and supervising the Valet team while helping ensure consistently exceptional service.
• Safely and efficiently parking vehicles in designated areas and ensuring vehicles are locked and keys are properly secured in the valet booth.
• Safely and efficiently retrieving vehicles and matching claim ticket numbers to ensure the correct vehicle is returned to each guest.
• Inspecting the exterior of incoming vehicles and accurately documenting any existing damage on the valet ticket.
• Greeting every guest arriving at the front drive with a warm welcome, eye contact, and genuine hospitality.
• Opening and closing vehicle doors for arriving and departing guests.
• Assisting guests with luggage, packages, trunks, and other belongings using baggage carts or by hand.
• Assisting guests with loading and unloading luggage and passengers.
• Asking guests if they need directions or additional assistance and providing helpful information.
• Providing guests with information about parking services, fees, hotel outlets, daily functions, events, and nearby points of interest.
• Assisting guests with special needs and providing additional support to physically challenged travelers when needed.
• Anticipating guest needs and looking for opportunities to provide thoughtful service before being asked.
• Maintaining the appearance, cleanliness, and organization of the front drive and parking areas.
• Staying aware of activity on the front drive and proactively identifying opportunities to assist guests.
• Communicating professionally and graciously with guests, visitors, coworkers, and leadership.
• Responding to guest questions and resolving service concerns promptly and professionally.
• Supporting the team during busy arrival and departure periods by safely running or jogging to and from parking areas when retrieving vehicles.
• Helping maintain a professional, organized, and welcoming valet operation throughout the shift.
• Supporting additional valet responsibilities and operational needs as directed by Management.

• You are a natural leader who enjoys supporting and motivating a team.
• You have a genuine passion for hospitality and creating memorable first and last impressions.
• You understand that safety must always come first when working around and operating guest vehicles.
• You are confident communicating with guests and can remain calm and professional when resolving concerns.
• You are attentive to detail and understand the importance of accurate vehicle identification, claim tickets, key control, and vehicle condition documentation.
• You are knowledgeable about The Colcord Hotel, its services, outlets, events, and the surrounding Oklahoma City area—or are eager to learn.
• You are comfortable working in a fast-paced environment where guest needs and business volume can change quickly.
• You lead by example and are willing to work alongside your team to keep the operation running smoothly.
• You maintain a polished and professional appearance and understand that every interaction represents The Colcord and Coury Hospitality.
• You are dependable, flexible, and…