Vault General Manager - National

General Manager for The Vault

• That exceptional hospitality is about creating experiences guests remember long after they leave.
• That The Vault is more than a cocktail lounge—it is a piece of Oklahoma City history and a destination worth telling stories about.
• That great leadership means being present, setting the standard, and supporting your team when service gets busy.
• That a successful venue balances outstanding guest experiences with strong financial performance and operational discipline.
• That craft cocktails, thoughtful service, and attention to detail are essential to creating an unforgettable experience.
• That every guest should feel recognized, welcomed, and cared for, whether they are visiting for a cocktail, celebrating a special occasion, or attending a private event.
• That protecting the history and character of The Vault is just as important as creating what comes next.

• Leading and developing a team of bartenders, servers, hosts, barbacks, and supervisors in a high-volume environment.
• Creating memorable guest experiences through exceptional service, thoughtful hospitality, and a strong attention to detail.
• Leading The Vault's cocktail and beverage experience, including craft cocktails, spirits, wine, champagne, beer, and zero-proof offerings.
• Maintaining consistent cocktail recipes, presentation, glassware, garnishes, and service standards.
• Managing the financial performance of the venue, including revenue, labor, beverage costs, budgeting, forecasting, and profitability.
• Building schedules that support both the guest experience and the needs of the business.
• Managing VIP reservations, table assignments, guest preferences, and exclusive experiences.
• Coaching Curators through pre-shifts, hands-on training, ongoing feedback, and performance development.
• Partnering with Sales & Catering to plan and execute private events, buyouts, corporate gatherings, and special experiences.
• Creating activations such as cocktail classes, wine and spirit tastings, wine dinners, sporting events, holiday programming, and live entertainment.
• Working closely with hotel leadership, culinary, marketing, security, and other outlets to create a connected guest experience.
• Being visible on the floor, greeting guests, supporting your team, and jumping into service when needed.
• Turning guest feedback and online reviews into opportunities to improve the experience.
• Protecting and sharing the history of The Vault and the original 1931 First National Center vault.
• Creating an atmosphere where lighting, music, temperature, presentation, and service all work together to tell the story of The Vault.
• Finding the little details that make a guest feel like a regular—even on their first visit.

• You understand that being a General Manager means owning both the guest experience and the business behind it.
• You have a strong background in craft cocktails, spirits, beverage operations, and hospitality.
• You know how to balance creativity with financial responsibility, operational standards, and consistency.
• You are comfortable leading a team through busy nights, late hours, special events, and unexpected challenges.
• You can coach and develop Curators while creating accountability, trust, and pride in their work.
• You are confident managing VIP guests, private events, difficult situations, and high-profile experiences with professionalism and care.
• You understand the importance of responsible alcohol service, safety, sanitation, and regulatory compliance.
• You are comfortable using financial, reservation, scheduling, inventory, and POS systems to make informed operational decisions.
• You bring energy, organization, confidence, and a genuine passion for hospitality.
• You believe leadership means being on the floor, showing up for your team, and setting the example.
• You are excited to help make The Vault one of Oklahoma City's most memorable hospitality experiences.

• 5+ years of progressive leadership experience in a high-end cocktail bar, lounge, nightlife venue, or hotel Food & Beverage operation.
• At least 2 years of experience as a General Manager, senior bar manager, or similar leadership role preferred.
• Extensive knowledge of spirits, classic and modern craft cocktails, wine, champagne, and beverage service.
• Proven experience with P&L management, budgeting, forecasting, and labor and beverage cost control.
• Experience with private…