Email & SMS Analyst; OKC​/Non-Safety Sensitive

Email & SMS Analyst (OKC/FT) Non-Safety Sensitive

Job Category : CORP MARKETING

Requisition Number : EMAIL
008187

• Posted :
  January 21, 2026
• Full-Time
• On-site

Showing 1 location

Mathis Home-Corporate | 98
234 S. Quadrum Dr.
Oklahoma City, OK 73108, USA

Schedule: Monday - Friday, 8 AM to 5 PM.

This role is fully located in the Oklahoma City office!

EXAMPLES OF WORKED PERFORMED FOR EMAIL & SMS ANALYST:

• Analyze email and SMS campaign performance, including delivery, opens, clicks, conversions, and revenue.
• Support recurring reporting and ad hoc analysis requests.
• Identify trends, anomalies, and opportunities across campaigns and journeys.
• Analyze customer engagement and behavioral data to support segmentation and personalization strategies.
• Support A/B testing analysis and document results and learnings.
• Maintain dashboards and standardized reporting for email and SMS performance.
• Ensure accuracy and consistency of metrics across channels.
• Help automate reporting processes where possible.
• Identify data quality issues that impact targeting, segmentation, or reporting.
• Partner with CRM, data, and technology teams to support data hygiene and governance efforts
• Validate data used for campaigns and analysis
• Collaborate with CRM, marketing, and technology teams to answer performance-related questions
• Translate analytical findings into clear insights and recommendations
• Support planning by providing historical performance and benchmarks
• Perform any other duties as directed by management.

Perks that come with the job as Email & SMS Analyst:

• Benefits Package - Health, Dental & Vision, 401k Matching, Life Insurance, HSA, FSA, Accident, Critical Illness, and Hospital Indemnity coverage, Short- and Long-Term Disability and Employee Assistance Program.
• Paid Vacation
• Employee Discounts 10%

EMPLOYMENT STANDARDS: 1-2+ years of experience in marketing analytics, CRM analytics, or digital analytics;
Experience analyzing email and/or SMS marketing performance;
Strong analytical skills with Excel;
Experience with Jinja (Python templating engine), and BI tools such as Power BI;
Familiarity with ESPs and SMS platforms (e.g., Attentive, Bloomreach, Salesforce);
Experience in retail, ecommerce, or membership-based environments;
Understanding of customer segmentation, lifecycle marketing, and personalization;
Experience with experimentation and test measurement;
Knowledge of data privacy and consent requirements (CAN-SPAM, TCPA)

PHYSICAL ACTIVITY REQUIREMENTS: To successfully perform the essential functions of the job, an employee must be able to perform the following:
Stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, hearing/listening and repetitive motion.

Heavy Work: Lifting up to 10 lbs occasionally, and/or up to 5 lbs occasionally.

Work Environment: Indoor, climate controlled environment.

Mathis Home promotes and maintains a drug-free work environment. Mathis Home is an Equal Opportunity Employer.

Bachelors or better.

Knowledge in Excel

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.