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Problem Management Lead - Root Cause & Incident Control
Job in
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listed on 2026-06-17
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-17
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, IT Specialist, IT Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is looking for a Problem Manager to oversee the lifecycle of problems within enterprise IT services. This role involves identifying root causes, implementing corrective actions, and managing a backlog of issues. Responsibilities include leading investigations, analyzing trends, and collaborating with technical teams.
The ideal candidate will have 4–7 years of relevant experience, a Bachelor’s degree in IT or a related field, and a strong understanding of ITIL principles. A current secret security clearance is required.
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