Service Desk Engineer
Job in
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listed on 2026-06-18
Listing for:
CornerStone Technology Talent Services
Full Time
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Systems Administrator
Job Description & How to Apply Below
Service Desk Engineer – Onsite, Oklahoma City, OK
Are you a tech‑savvy problem solver who enjoys helping people with their IT issues? We’re looking for a Service Desk Engineer to join our team in Oklahoma City. This is a full‑time, permanent onsite role with a competitive salary.
What You’ll Do- Provide Level 1 & Level 2 support for desktops, laptops, and software applications.
- Troubleshoot and resolve Windows 11 and Windows Server 2022 issues.
- Manage user accounts, passwords, and access through Active Directory
. - Support Microsoft Office 365/Outlook and collaboration tools.
- Install, configure, and maintain hardware and software.
- Assist with patching, updates, and system upgrades.
- Handle tickets, incidents, and problem resolution with a focus on excellent customer service
. - Coordinate with other IT teams for escalations and solutions.
- 4–5 years of experience in IT support, help desk, or end‑user support.
- Hands‑on experience with Windows 11 and familiarity with Windows Server 2022
. - Knowledge of Active Directory
, Group Policies
, and user management. - Experience with ticketing tools like Service Now, Jira, or Remedy
. - Understanding of basic networking concepts (IP, DNS, DHCP).
- Strong troubleshooting, communication, and customer service skills.
- Microsoft certifications (MCSA or Modern Desktop Administrator Associate).
- Experience with endpoint management tools like Intune or SCCM
. - Familiarity with remote support tools like Any Desk or Team Viewer
.
- Work onsite in Oklahoma City with a collaborative IT team.
- Solve real‑world IT challenges and help end users succeed.
- Opportunity to grow your technical skills and certifications.
- Be part of a company that values customer‑first thinking and teamwork.
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