Oracle Field Service Consultant

We Are:

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Over 500,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.

We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at

You Are:

A transformation-focused Oracle OFS Consultant who helps utilities clients modernize field service operations and deliver measurable business value. You combine hands-on Oracle Field Service experience with strong consulting, communication, and scrum delivery skills. You are comfortable partnering across business, technology, client, product, testing, training, and offshore teams to align priorities, solve complex problems, and guide users through new ways of working.

You bring practical knowledge of OFS configuration and adoption, and you know how to translate operational needs into scalable solutions that improve workforce productivity, customer experience, and service execution.

The Work:

+ .Support Oracle OFS transformation programs for utilities clients, including field service process redesign, solution configuration, testing, training, deployment, and post-go-live adoption.

+ Collaborate across client stakeholders, Accenture delivery teams, product teams, integration teams, testing teams, training teams, and offshore resources to deliver coordinated OFS outcomes.

+ Lead or support scrum ceremonies, backlog refinement, sprint planning, user story development, acceptance criteria, demos, and defect triage for OFS work streams.

+ Provide hands-on Oracle Field Service training, coaching, and enablement for business users, super users, and project team members to support long-term adoption.

+ Analyze functional, technical, and integration requirements across scheduling, dispatch, mobile workforce, routing, capacity, and field execution processes.

+ Support execution of cutover activities, deployment readiness, change enablement, and stakeholder communications for OFS releases.

+ Identify opportunities to improve delivery methods, solution quality, and cross-team collaboration while helping clients realize transformation value.

Travel may be required for this role.  The amount of travel will vary from 0 to 100% depending on business need and client requirements.

What You Need:

+ Minimum of 3 years of experience implementing and supporting Oracle Field Service Cloud solutions.

+ Minimum of 2 years of experience working with field service operations, dispatch management, scheduling optimization, or related areas.

+ A minimum of 3 years of experience in requirement analysis, business process reviews, application management, workforce management, systems integration, field service management, or related consulting delivery.

+ Strong Oracle Field Services on the job experience

+ A minimum of 5 years of Agile experience managing large backlog for scrum teams and enabling prioritized work execution

+ Experience working in Scrum or Agile delivery environments, including user stories, sprint ceremonies, backlog management, demos, or defect resolution.

+ Experience collaborating across cross-functional business, technology, integration, testing, training, client, and offshore teams.

+ Bachelor's Degree or equivalent (6 years) work experience. If an Associate's Degree, 3 years of work experience is required.

Bonus Points If:

+

Experience with Oracle Fusion Field Service, or broader Oracle Utilities application ecosystem.

+ Scrum Master, SAFe, Agile, or Oracle certification.

+ Experience in utilities operations, field workforce optimization, dispatch, scheduling, routing, mobile workforce, or capacity management.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill…