Computer Support Technician Assistant - Student

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Applicants are to thoroughly complete the online application and attach the following required documents: cover letter and resume. Applicants who do not attach the required documents will not be considered for the position. For application assistance or questions, please contact Human Resources at , Monday through Friday between the hours of 8:00 AM and 5:00 PM.

Classification

Title:

Student Employment Program (FWSP/STEP)

Working Title:

Datatel Position A / NEAD9

TECHSUP1A

Annual

Hours:

As needed or assigned not to exceed 25 hours per week or 750 hours

Placement Range: $10.00

Position Type:
Student Employee

Job Category:
Student

General Description:

The Student Computer Support Technician Assistant provides assistance to the Computer Support Technicians in resolving problems and providing technical support for approved computer software and hardware. In addition, the Student Computer Support Technician Assistant also provides assistance to Audio Visual Services Technicians in resolving problems and providing technical support for approved audio-visual hardware and the setup of audio-video equipment.

Reports To:

None

Requirements:
Must be a current OCCC student enrolled in a minimum of 6 hours or more for the Fall or Spring semester or enrolled in a minimum of 3 hours for the Summer semester. OR Must be a current OCCC student with a federal work study award. AND One (1) year experience using and maintaining Windows OS.

Must be able to work with others as a team.

• GENERAL
  
  PHYSICAL REQUIREMENTS:
  
  Medium work:
  Occasionally exert up to 50 pounds of force and frequently exert up to 20 pounds of force and/or up to 10 pounds of force constantly to grasp, lift, carry, push, pull, or otherwise move objects.
• PHYSICAL
  
  ACTIVITIES:
  
  Frequently move about the various OCCC campuses; frequently communicate with and listen to faculty, staff, students, and others to perform the essential functions; frequently remain in a standing and stationary position; frequently operate a computer, other office machinery, and mobile devices; frequently operate equipment that involves repetitive motions of hands and wrists; frequently position self to grasp, move, lift, push, pull, work on, or operate and/or inspect equipment;
  
  frequently position self to access materials that may be above head or at ground level.
• VISUAL ACUITY:
  Judge, observe and assess accuracy, neatness, thoroughness of work assigned or to make general observations; have visual discernment of color and shapes.
• WORKING CONDITIONS:
  
  Essential functions performed in an indoor, office, classroom, theater, or computer storage room setting; perform essential functions in close quarters, small enclosed rooms, and narrow aisles or passageways.

Currently enrolled in OCCC’s Computer Science program.

—

Between the hours of 8 a.m. to 5 p.m. To be determined according to applicant's availability.

Desktop Support

08/26/2024

Open Until Filled.

Special Instructions to Applicants:
Applicants are to thoroughly complete the online application and attach the following required documents: cover letter and resume. Applicants who do not attach the required documents will not be considered for the position. For application assistance or questions, please contact Human Resources at , Monday through Friday between the hours of 8:00 AM and 5:00 PM.

Student, Work Study,

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

• Prepare computers for deployment including software and hardware installation.
• Perform installation and setup of computers and audio-visual equipment and technology for use by students and employees.
• Provide routine and emergency maintenance of desktop and audio-visual technology.
• Serve as on call computer and audio-visual support technician.
• Maintain…