Director, Product Management

Product Manager

Product & Delivery Strategy

• Define and evolve the enterprise IT product management and delivery strategy in alignment with Express Employment International's business objectives and IT strategy
• Ensure product direction, delivery practices, and quality standards operate as an integrated system rather than isolated function
• Translate business strategy into a coherent portfolio of product investments, delivery priorities, and improvement initiatives

Leadership of Manager-Led Teams

• Provide direct leadership and coaching to the Managers of Delivery Methods, Product Ownership, and Quality Assurance, setting clear expectations, outcomes, and accountability.
• Establish consistent leadership rhythms, performance expectations, and development paths across all three functions
• Foster a culture of collaboration, servant leadership, and continuous improvement across teams

Product Ownership & Value Management

• Ensure strong, consistent product ownership practices across the portfolio, including clear product vision, prioritization, and stakeholder alignment
• Partner with business and IT leaders to guide roadmap development, investment trade-offs, and value realization
• Hold product teams accountable for delivering outcomes that support enterprise strategy and operational excellence

Delivery Methods & Execution Excellence

• Oversee delivery methods and Agile practices to ensure teams have the structure, coaching, and support needed to deliver predictably and sustainably
• Ensure delivery methods scale appropriately across multiple teams while remaining pragmatic and business-focused
• Identify systemic delivery impediments and partner with IT leadership to remove organizational barriers

Quality Assurance & Engineering Enablement

• Provide executive oversight of Quality Assurance practices to ensure quality is built into delivery rather than inspected at the end
• Promote modern QA approaches, including early testing, automation, and close collaboration with delivery teams
• Ensure quality metrics are meaningful, transparent, and used to drive continuous improvement

Governance, Metrics & Stakeholder Engagement

• Establish and maintain portfolio-level metrics and insights that provide visibility into product value, delivery health, and quality outcomes
• Communicate clearly with executive and senior stakeholders on progress, risks, and opportunities

Education & Experience Qualifications

• Bachelor's degree in Information Technology, Business, or a related field, or equivalent experience required
• 10+ years of experience in product management, technology delivery, or related IT leadership roles

Must-Have's