Computer Support Technician
Job in
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listed on 2026-07-02
Listing for:
State of Oklahoma
Full Time
position Listed on 2026-07-02
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Desktop Support, Technical Support
Job Description & How to Apply Below
Role Overview
The Computer Support Technician I is responsible for providing frontline technical support, device deployment, and endpoint services within the assigned Department of Public Safety Support environment. This role focuses on fundamental troubleshooting, workstation imaging, and high-quality customer service across Windows, macOS, iOS, and Android platforms.
What You Will Do- Configure, deploy, maintain, and troubleshoot Windows and macOS workstations, laptops, and peripheral devices.
- Support iOS and Android mobile devices within the enterprise environment, ensuring basic connectivity and policy compliance.
This position requires strong customer service, communication, and problem-solving skills in a multi-location support environment. Experience supporting Windows and macOS operating systems in an enterprise or professional environment is also required.
Requirements- Bachelor's degree and one (1) or more years of relevant experience
- Associate's degree and three (3) or more years of relevant experience
- High School Diploma or GED and five (5) or more years of relevant experience
- Experience supporting Windows and macOS operating systems in an enterprise or professional environment
- Direct experience utilizing Service Now or a similar enterprise ticketing system for incident tracking
- Foundational experience troubleshooting computer hardware, software, printing, and peripheral device issues
- Basic experience configuring and supporting iOS and Android mobile devices
- Strong customer service, communication, and problem-solving skills in a multi-location support environment
- Generous leave including 15 days of vacation, 15 days of sick leave and 11 paid holidays annually
- Comprehensive Benefit Package with a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents
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