Implementation Specialist

Overview

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$65,000.00/yr - $85,000.00/yr

The Benefits Implementation Specialist is responsible for ensuring the successful configuration and support of client benefits programs within the UKG Ready HCM platform. This includes initial benefits configuration, cyclical open enrollment setup, ACA compliance and annual filing, and overall client support throughout the benefits implementation lifecycle. The ideal candidate will work cross-functionally with internal teams and directly with clients to configure benefits plans, train users, and ensure a seamless experience.

This role is highly client-facing and requires a strong understanding of benefits administration, ACA regulations, and HRIS systems.

Responsibilities

• Benefits Setup & Configuration:
  Lead implementation and configuration of client benefit plans within the UKG Ready Benefits module; set up benefit plan rules, eligibility criteria, life event processing, and plan documentation; manage open enrollment setup and testing annually, ensuring accuracy and client satisfaction.
• ACA Compliance & Filing:
  Liaise with third-party filing vendor regarding the implementation and configuration of client’s ACA module; oversee the end-to-end ACA filing process for clients, including data validation, form generation (1094/1095), and coordination with third-party filing vendor; communicate ACA deadlines and best practices to clients; host year-end ACA webinars and Q&A sessions, and support clients with issue resolution.
• Client Communication & Training:
  Serve as the primary point of contact for client benefit configuration questions and updates; provide training and documentation to clients on system use, benefits setup, and compliance requirements; maintain strong client relationships through proactive communication and issue resolution; work closely with Project Managers, HRIS Consultants, and other internal stakeholders to ensure project milestones are met; assist in gathering requirements and documenting client needs related to benefits;
  
  update project documentation, trackers, and shared files to support knowledge sharing and continuity.
• Process & Quality Improvement:
  Identify opportunities to enhance internal processes and improve the client implementation experience; ensure all project tasks are completed accurately and on time, with attention to compliance and quality standards.

Required Skill Sets and Experience

• Bachelor’s degree or equivalent work experience.
• 3–5 years of experience in benefits administration or benefits system implementation, preferably in UKG Ready or a similar HCM platform.
• Strong understanding of ACA compliance, regulations, and filing processes.
• Experience configuring benefit plans, open enrollment, and ACA during implementation.
• Proficiency in Microsoft Office, particularly Excel (pivot tables, formulas, VLOOKUP).
• Excellent communication and organizational skills.

Preferred Qualifications

• PHR, SHRM-CP, or other HR/benefits-related certification.
• Familiarity with project management tools like Setuply, Smartsheet, Asana, or Jira.
• Experience working in a SaaS or cloud-based software environment.

What’s in it for you?

• FREE medical, dental, and vision plans
• FREE basic life insurance, short term disability, and employee assistance programs
• 401(k) traditional and Roth plans with employer match
• Generous PTO, bonus, and stock options
• $400 office equipment reimbursement
• $300/year fitness reimbursement
• Paid parental leave
• Remote friendly work environment
• Paid sabbatical leave program

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Wurk is an Equal Opportunity Employer. Wurk does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

At this time, Wurk cannot provide work visa sponsorship. Candidates must have legal authorization to work and be based in the United States to be considered for this role.

The base annual salary range for this position is $65,000 to $85,000 based on candidate's experience, education, and geographic location.