Operations Support - Temporary

Position: Operations Support I - Temporary
## Operations Support I - Temporary Apply locations:
Oklahoma County time type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
July 14, 2026 (13 days left to apply) job requisition :
JR62038
** Job Posting Title
** Operations Support I - Temporary
** Agency
* * 340 OKLAHOMA STATE DEPARTMENT OF HEALTH
** Supervisory Organization
** 340 Enterprise Systems Services
** Job Posting End Date
** Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note:

Applications will be accepted until 11:59 PM on the day prior to the posting end date above.
** Estimated Appointment End Date (Continuous if Blank)
**** Full/Part-Time
** Full time
** Job Type
** Temporary
* * Compensation**#
** Why you’ll love it here!
**** RESPECT. COLLABORATION. SERVICE.
** The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!!
** Job Description
**** Location**: OKC – 123 Robert S Kerr
** Salary**: up to $28.84, based on education and experience
** Full Time /Part Time**:
Temporary, up to 20 hours a week.
** Work Schedule**:
Monday – Friday
** Primary Hours**: 8-5
** Position Summary
** This position provides technology hardware support and problem-solving for computer-related tasks. Ensure outstanding service is delivered to internal and external customers. This position will maintain an accurate inventory of all OSDH technology assets. Working collaboratively across internal program areas and stakeholders, this position will deliver technological hardware solutions that assist program areas in meeting the agency’s missions. This position will advise the leadership team of current costs and renewal options for technology hardware.
** Position Responsibilities /Essential Functions
*** Responsible for overall daily technology hardware support for OSDH. This includes troubleshooting system issues, participating in system upgrades, documenting processes, and providing technical support for users. Provides expertise in the effective operation of hardware solutions.
* Works collaboratively with internal departments to plan and analyze business systems requirements, system changes, or enhancements. Defines business processes as they relate to system enhancements. Describes the system scope and objectives to modify and configure moderately complex information systems and makes system solutions recommendations as appropriate.
* Develops and delivers initial and ongoing end-user training in relation to new functionality, configuration, or system-related processes. Develop job aids and provide documentation to support training activities. Maintain a repository for the training for employees.
* Tracks and resolves business and technical hardware issues in a timely manner. Works closely with the OMES IT helpdesk to communicate and resolve reported problems.
* In partnership with OMES, oversee the ordering, deployment, maintenance, troubleshooting, and repair of desktop computer workstations.
* Create, update, and maintain a Hardware Support knowledgebase of procedure documents related to successful mission of this position.
* Maintain inventory and management of all hardware assets used by OSDH employees.
* Create and track the cost of all OSDH hardware assets.
* Maintain renewal information and communicate with program areas and IT Contract Monitor to renew technology hardware as needed.
* Being present in the office is an essential function of this job
* Other duties as assigned
** Other Duties
*** Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
* Works effectively in team environment, participating and assisting their peers.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties,…