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ServiceNow Technical Architect

Job in Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listing for: Accenture
Full Time position
Listed on 2026-07-06
Job specializations:
  • IT/Tech
    IT Consultant, IT Project Manager, Cloud Computing: Infrastructure & Operations
Salary/Wage Range or Industry Benchmark: 122700 - 302400 USD Yearly USD 122700.00 302400.00 YEAR
Job Description & How to Apply Below

You Are

  • Willing to roll up your sleeves to develop new solutions for our clients
  • Experienced advisor to the C‑Suite, crafting the best solutions to meet their business needs.
  • Provide leadership oversight on critical Service Now programs at Fortune 500 clients.
  • Continuous learner, seeking out information about new applications in Service Now and staying up‑to‑date on the latest offerings.
  • Able to identify opportunities to provide additional value to our clients and to work internally with the Service Now account teams to progress
The Work
  • Drive the continuous improvements of our implementation methodology and service offerings based on client experiences.
  • Technical Architects can expect to manage and lead teams of Service Now Developers in a technical management and mentorship capacity.
  • Process oriented and prefers order over chaos.
  • Comfortable asking for help from peers and Subject Matter Experts when needed.
  • Strong background working with Enterprise Software companies and/or Consulting companies.
  • Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems.
  • As a member of the Service Now Business Group you will have access to our robust training and certification opportunities.

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

Here’s What You Need
  • Minimum 10 years’ experience working with Service Now in a Technical Architecture, Lead Engineer, or equivalent senior technical role, with demonstrated ownership of end‑to‑end solution design.
  • Minimum 8 years’ experience driving enterprise IT transformation and platform strategy, preferably within a consulting or professional services environment.
  • Minimum 6 years’ experience leading and mentoring Service Now Developers and/or Technical Architects, including responsibility for technical direction, coaching, and quality outcomes.
  • Minimum 6 years’ hands‑on experience establishing and enforcing architectural and engineering standards, including code reviews, design reviews, and platform governance.
  • Minimum 6 years’ experience with advanced scripting and development on the Service Now platform, including JavaScript and platform APIs (SQL experience preferred).
  • Minimum 6 years’ experience delivering solutions in Agile delivery models (Scrum, Kanban, SAFe, or hybrid/Wagile environments).
  • Minimum of 3 Service Now certifications:
    System Administrator/CSA (required), Application Developer/CAD (required), CIS - ITSM or equivalent domain certification (preferred)
  • Bachelor’s degree or equivalent professional experience (minimum 12 years total work experience); if Associate’s degree, minimum 6 years additional relevant work experience.
Bonus Points If
  • Experience with enterprise data architectures, integrations, or cloud‑native patterns.
  • Cloud migration or modernization experience.
  • ITIL certification.
  • Strong background integrating Service Now with AWS, Azure, or other enterprise platforms.
  • Experience building proofs of concept, prototypes, or innovation pilots.
  • Demonstrated success contributing to sales pursuits, technical wins, or account growth.
  • Prior experience shaping platform strategy or center-of-excellence models.
Professional Skill Requirements
  • Executive‑level communication skills with the ability to present complex technical concepts clearly and persuasively.
  • Proven ability to lead at scale, influencing outcomes across multiple teams, clients, and stakeholders.
  • Strong analytical, systems‑thinking, and problem‑solving skills in complex environments.
  • Customer‑centric mindset with a focus on business outcomes, platform sustainability, and long‑term value.
  • Demonstrated leadership presence, credibility, and emotional intelligence.
  • Experience providing technical advisory or architectural guidance to senior client stakeholders, including executives and enterprise architects.
  • Experience serving as a technical escalation point on large, complex, or high‑risk Service Now programs.

Compensation at Accenture varies depending on a wide…

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