Computer Support Technician Assistant - Student

Position Information

Title: Student Computer Support Technician Assistant

Classification: Student Employment Program (FWSP/STEP)

Working Title: Student Computer Support Technician Assistant

Datatel Position : NEAD8

FEDWORK1A / NEAD9

TECHSUP1A

Annual

Hours:

up to 25 hours per week (max 750 hours)

Placement Range: $10.00 per hour

Position Type: Student Employee

Job Category: Student

General Description: Assists computer support technicians and audio‑visual services technicians in troubleshooting and supporting approved computer software, hardware, and audio‑visual equipment.

Reports To: None

• Prepare computers for deployment, including software and hardware installation.
• Perform installation and setup of computers and audio‑visual equipment for students and employees.
• Provide routine and emergency maintenance of desktop and audio‑visual technology.
• Serve as on‑call computer and audio‑visual support technician.
• Maintain accurate service records using the ticketing system.

Abide by board and college policies, contribute to a safe environment, adhere to safety procedures, complete quarterly health and safety training, and participate in emergency drills.

• Must be a current OCCC student enrolled in at least 6 hours per semester (Fall/Spring) or 3 hours (Summer), or a federal work‑study award holder.
• Must have at least one (1) year of experience using and maintaining Windows OS.

Currently enrolled in OCCC’s Computer Science program.

• Medium physical activity: occasional lifting up to 50 pounds.
• Frequent movement across campuses, standing, and operating equipment.
• Requires visual acuity for software and hardware troubleshooting.
• Indoor office, classroom, theater, or storage spaces; sometimes close quarters.

8 a.m. – 5 p.m.; schedule may vary by availability.

Desktop Support

Human Resources: (405) 682‑7542 (Mon–Fri, 8 a.m. – 5 p.m.)