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IT Help Desk Agent - Tier I/II ; Public Trust
Job in
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listed on 2026-07-08
Listing for:
Leader Communications Inc. (LCI)
Full Time
position Listed on 2026-07-08
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Leader Communications Inc. (LCI) is seeking dedicated Customer Service Agents to provide IT support for the US Patent and Trademark Office (USPTO). This role involves handling various tiers of help desk duties, including troubleshooting technical issues and ensuring a high level of customer satisfaction.
Candidates must have an associate degree in information technology, at least one year of relevant experience, and the ability to obtain a Public Trust clearance. Strong troubleshooting and customer service skills are essential for success in this position.
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