More jobs:
Lead Help Desk & Technical Excellence
Job in
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listed on 2026-07-10
Listing for:
R.K. Black, Inc.
Full Time
position Listed on 2026-07-10
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
R.K. Black, Inc. in Oklahoma City is seeking a Help Desk Manager to lead our front-line technical support team in a fast-paced MSP environment.
You’ll blend strategic leadership with hands-on troubleshooting, oversee daily operations, coach staff, and drive improvements to deliver outstanding client service. You’ll manage schedules, monitor KPIs, develop training and certification plans, and partner with engineering teams on new solutions.
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