Senior CX Solution Architect — CCaaS & IVR Design
Job in
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listed on 2026-07-11
Listing for:
Zoom
Full Time
position Listed on 2026-07-11
Job specializations:
-
IT/Tech
IT Consultant, Cloud Computing: Infrastructure & Operations
Job Description & How to Apply Below
Zoom is seeking a seasoned Solution Architect to design and lead enterprise contact center implementations. You will oversee high-level design, architecting call flows, routing, IVR, and WEM integrations across multi-LOB environments.
You will build and configure ZCC environments, integrate CRM tools like Salesforce, and collaborate with CTI and middleware teams through deployment, UAT, and go-live phases.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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