Network Operations Center; NOC Network Monitoring Lead

Network Operations Center (NOC) Performance Monitoring Lead

Advance how our customers operate while you advance your career. Join GDIT as our BIM Network Operations Center (NOC) Network Monitoring Lead and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you.

As a Network Operations Center (NOC) Performance Monitoring Lead, the work you’ll do at GDIT will be impactful to the mission of the US Air Force and our BIM customers. You will play a crucial role in helping modernize these Air Force Bases infrastructure by providing monitoring solutions to reduce network downtime and enhance the customer experience at each base.

• Lead/Manage/Support:
  You will be the lead Network Performance Monitoring SME to interface with our BIM team and the customer to integrate network monitoring and management tools and establish dashboards ensuring availability, security, and other network services levels.
• Collaborate with our BIM Engineering, Design and Site teams to build, integrate, and enhance the BIM monitoring solution.

• Education: Technical Training, Certification(s) or Degree
• Experience: 5+ years of related experience

• Network Enterprise operations background – you've been in the trenches and know what works
• General networking concepts (OSI model, VPN, topologies, router functions, etc.)
• Scripting abilities for automation and efficiency improvements
• Translate BIM KPIs/KQIs to customize ops center alerts and service level awareness
• Experience configuring, maintaining, securing, and updating observability and network management tools and systems such as Solar Winds
• Experience with Cisco Provider Connectivity Assurance (PCA) is highly desired
• Familiarity with Linux, virtualization, and containerization technologies
• Expertly use the GUI capabilities to create and customize dashboards and reports centered on our Service Level Agreements

Security Clearance Level: DoW Secret Level Clearance required

Required

Certifications:

DOW 8140 equivalent requirements and be eligible for IAT level II access upon hire for positions with elevated privileges. Requirements include possessing and maintaining Security+ CE. Additional specific certifications may be required, depending on job assignment.

• Exceptional verbal and written communication skills applied to the development and presentation of technical materials appropriate to a broad spectrum of audiences.
• Adept at interfacing with Government at senior leader levels and representing the interests of GDIT.

Preferred

Skills:

HPE Service Orchestrator and HPE Intelligent Assurance solutions knowledge is a plus; ITIL V3/4 Foundation or higher.

Location: Oklahoma City, OK (position may start remote and move onsite)

Security Clearance Level: Secret

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support:
  An internal mobility team focused on helping you achieve your career goals
• Rewards:
  Comprehensive benefits and wellness packages, 401(k) with company match, and competitive pay and paid time off
• Community:
  Award-winning culture of innovation and a military-friendly workplace

Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.