IT Operations Analyst

## IT Operations Analyst Apply locations:
Oklahoma County time type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
July 28, 2026 (13 days left to apply) job requisition :
JR62512
** Job Posting Title
** IT Operations Analyst
** Agency
* * 090 OFFICE OF MANAGEMENT AND ENTERPRISE SERV
** Supervisory Organization
** IS-Operations
** Job Posting End Date
** Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note:

Applications will be accepted until 11:59 PM on the day prior to the posting end date above.
** Estimated Appointment End Date (Continuous if Blank)
**** Full/Part-Time
** Full time
** Job Type
** Regular
* * Compensation
* * Job Details:
- This is a full-time, on-site, 40-hour per week position, to include on-call support of supervisors and team as needed.  - Working hours are 3:30 PM – 12:30 AM
- Working days are Tuesday
- Saturday
- Supports the Information Services Division.  - Sponsorship:
At this time, we cannot offer sponsorship now or in the future.  - Salary is up to $55,000 based on education and experience
** Job Description
**** As an IT Operations Analyst with OMES you will enjoy:
*** Generous leave including 15 days of vacation, 15 days of sick leave and 11 paid holidays annually.
* A comprehensive Benefit Package with a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents.
** Job Details
*** This is a full-time, on-site, 40-hour per week position, to include on-call support of supervisors and team as needed.* + Working hours are 3:30 PM – 12:30 AM  + Working days are Tuesday - Saturday
* Supports the Information Services Division.
* Sponsorship:
At this time, we cannot offer sponsorship now or in the future.
* Salary is up to $55,000 based on education and experience
** Responsibilities
* ** Monitor dashboard pages, Teams channels, email for unreachable devices and incidents assigned to the team
* Create, update, and close incidents as needed to support the incident response process
* Work with Service Desk and other Infrastructure groups to provide timely resolution to incidents in a collaborative manner
* Fulfill requests while providing quality, timely and courteous customer support
* Research and recommend changes and enhancements to current monitoring system(s)
* Create, update, and maintain documentation related to monitoring processes, updates, changes, and daily operations
* Communicate effectively with all levels of the organization
* Participate in daily status and change management meetings
* Provide after-hours support as necessary, team is 24/7
* Participate as a team member
** Physical Demands and Work Environment
** This position works in a comfortable office setting with a computer for a large percentage of the work day. The noise level in the work environment is usually mild. This position may require standing, bending, crouching, pushing, pulling, lifting, moving and carrying up to 25/50 pounds and climbing ladders/stairs. Occasional travel may be required.
** Minimum Qualifications
*** 60 semester hours toward an information technology degree or an equivalent combination of education and experience, substituting one year of experience in a related field for each year of the required education.
** Preference will be given to candidates who possess
*** Knowledge of Monitoring processes
* Skills in Observation and Troubleshooting
* Ability to effectively communicate and document
** About*
* ** OMES
* * The Office of Management and Enterprise Services provides excellent service, expert guidance and continuous improvement in support of our partners’ goals. We are a highly qualified workforce committed to serve those who serve Oklahomans and make government run in the most efficient, innovative manner possible.

OMES is an Equal Opportunity Employer. Reasonable accommodation to individuals with disabilities may be provided upon request.
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