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Frontline IT Service Desk Analyst
Job in
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listed on 2026-07-28
Listing for:
UIC Government Services and the Bowhead Family of Companies
Full Time
position Listed on 2026-07-28
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
UIC Government Services and the Bowhead Family of Companies is seeking a Customer-focused IT professional to provide front-line technical support for the Department of the Air Force Enterprise IT as a Service program. The role involves incident documentation, troubleshooting, and escalation while maintaining accurate records and a professional customer experience.
Responsibilities include handling access, endpoints, Windows and Microsoft 365, and network issues; documenting in Service Now;
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