Configuration Analyst

* Applicants must be legally authorized to work in the United States. We do not provide sponsorship for employment visas now or in the future.*

Welcome to Love's! The IT HR & Culture Services team is seeking a Configuration Analyst I, a skilled techno-functional professional dedicated to designing, configuring, and optimizing enterprise HCM systems, with a primary focus on SAP Success Factors. This role supports business analysis efforts and contributes to system architecture, configuration, data governance, and integrations to deliver scalable, business‑aligned solutions.

The incumbent supports Success Factors configuration and operations, helping translate business requirements into effective, sustainable system designs that enhance user experience and operational effectiveness. This role assists in maintaining system integrity, enabling process optimization, and supporting integration across the HR technology ecosystem.

Additionally, the Configuration Analyst I utilizes AI‑enabled tools and methodologies to help automate routine processes, generate actionable insights, and support improved decision quality. This includes identifying opportunities to reduce manual effort, enhance data accuracy, and contribute to employee and leader experiences using intelligent, data‑driven solutions.

• Collaborate with Information Technology, HR, business leaders, and third‑party vendors to assist in designing, implementing, and sustaining scalable HCM solutions that align with enterprise priorities and operational needs.
• Support Success Factors configuration and provide functional and technical assistance in Employee Central and related modules, including Compensation, Recruiting, Learning, Performance, and Onboarding.
• Assist in configuring and maintaining Success Factors modules, helping ensure optimal system performance, data integrity, and alignment with business requirements.
• Help design, build, and manage integrations using SAP Integration Center and middleware platforms, supporting reliable data flow across systems and minimizing downstream risk.
• Assist in translating business requirements into technical configurations, including workflows, business rules, calculated fields, and role‑based permissions.
• Support mass data uploads, data transformations, and validation processes, helping ensure accuracy, consistency, and compliance with data governance standards.
• Assist with identifying and implementing system enhancements, automation opportunities, and process improvements to increase efficiency, scalability, and user adoption.
• Utilize AI‑driven tools and analytics to help streamline HR processes, automate repetitive tasks, and generate insights that support strategic and operational decision‑making.
• Monitor system performance and assist with resolving issues, providing application support and root cause analysis to minimize disruption and improve reliability.
• Stay informed about emerging HR technologies, AI capabilities, and Success Factors releases; help evaluate and recommend enhancements that improve functionality, user experience, and business outcomes.
• Contribute to a culture of continuous improvement and innovation by assisting with new capabilities, challenging legacy processes, and supporting the adoption of modern solutions.
• Participate in enterprise initiatives and cross‑functional projects, supporting broader organizational goals and advancing HR technology capabilities.

• Bachelor's Degree in Business or Computer Science, MIS or Business or equivalent experience and/or certification
• 1–3 years of business analysis or configuration experience supporting HR technology solutions, with a strong emphasis on SAP Success Factors.
• 1–2 years hands‑on experience implementing and/or supporting at least one of the following Success Factors modules or similar HCM platforms in a production environment:
• Compensation
• Learning Management (LMS)
• Performance Management / Goal Management
• Onboarding
• Recruiting Management (RCM)
• Experience eliciting requirements, creating system design documentation, business process diagrams, configuring system solutions, testing changes, and supporting…