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It Cybersecurity Specialist (Custspt/Infosec)
Job in
Oklahoma City, Oklahoma County, Oklahoma, 73101, USA
Listed on 2026-08-02
Listing for:
US Department of War
Full Time
position Listed on 2026-08-02
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Duties
Assists customers and resolves complex issues with minimal business disruption. Develops and manages customer support policies, procedures, and performance requirements.
Leads rapid response teams in response to customer service problems resulting from catastrophic events.
Analyzes and resolves a complete range of problems within the scope of the activity operations and refers operational problems.
Develops, updates, and maintains a comprehensive database of technical and corresponding resolutions.
Evaluates and reports on new tools and trends in the customer support field.
Ensures the rigorous application of information security/information assurance policies, principles, and practices in the delivery of customer support services.
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