Digital Network Assistant

## Digital Network Assistant Apply locations:
Oklahoma County time type:
Full time posted on:
Posted Todayjob requisition :
JR63448
** Job Posting Title
** Digital Network Assistant
** Agency
* * 266 OKLA. EDUC. TELEVISION AUTH.
** Supervisory Organization
** Educational Television Auth
** Job Posting End Date
** Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note:

Applications will be accepted until 11:59 PM on the day prior to the posting end date above.
** Estimated Appointment End Date (Continuous if Blank)
**** Full/Part-Time
** Full time
** Job Type
** Regular
* * Compensation**$49,000 to $61,000
** Job Description**## The
** Oklahoma Educational Television Authority (OETA)
** is seeking a dedicated and technically proficient
** full-time Digital Network Specialist Assistant
** to join our engineering team in
** Oklahoma City**. In his role, you will serve as a key point of contact for technical support, ensuring our systems run smoothly and efficiently. You will bridge the gap between general IT support and specialized broadcast technology, providing hands-on assistance to our team.
** RESPONSIBILITIES
* ** Provide comprehensive IT support to users in person, via phone, and through remote desktop tools.
* Install, maintain, repair, and upgrade computer hardware and software systems.
* Troubleshoot and resolve everyday issues regarding printing, email, word processing, and other common applications.
* Provide configuration and technical assistance for company-issued mobile devices.
* Assist in managing user accounts and keeping systems updated with the latest security and software patches.
* Directly assist the Engineering team in the management and support of critical broadcast infrastructure, including:

Editing Systems Automations & Transmission Systems Remote Monitoring and Telemetry Systems
* Remote Monitoring and Telemetry Systems
* Act as a liaison between customers and technical teams, escalating complex issues when necessary.
* Participate in a weekly on-call rotation as directed by the VP of Engineering.
* Additional Duties:
Provide support on special projects and tasks as assigned by the VP of Engineering.
** PREFERRED QUALIFICATIONS
**
* Experience:

Minimum of 2 years of relevant experience or an equivalent combination of technical training and education.
* Certification: SBE (Society of Broadcast Engineers) certification is highly preferred.
* Problem Solving:
Strong ability to diagnose and resolve hardware and software conflicts in a fast-paced environment.
* Communication:
Excellent interpersonal skills with the ability to explain technical concepts to non-technical users.
** COMPENSATION
* * Salary ranges from $49,000 to $61,000. A generous benefit package including health, leave, retirement, and more is included.