Business Process Automation Analyst ​/ Developer

CFS Brands is seeking an experienced Business Process Automation Analyst/Developer to identify, evaluate, and deliver process optimization and automation opportunities across the organization. This role combines business analysis, process improvement, solution design, hands-on automation development, data analysis, and production support to deliver scalable solutions that improve efficiency, accuracy, controls, and the employee experience. The ideal candidate is equally comfortable facilitating discovery sessions with business stakeholders, documenting business and technical requirements, redesigning processes, and developing automation solutions using workflow, robotic process automation, database, reporting, and related technologies.

This is a hands-on role that will personally design, configure, develop, test, deploy, monitor, and support automation solutions. The successful candidate will work directly with business stakeholders and technical teams throughout the complete solution lifecycle—from opportunity identification and process discovery through implementation, adoption, measurement, and ongoing support.

• Partner with business stakeholders, process owners, and technical subject matter experts to identify process improvement and automation opportunities across the organization.
• Facilitate process discovery, requirements-gathering, and solution-design sessions involving multiple teams or functional areas.
• Analyze complex business processes and challenge existing practices to identify opportunities for simplification, standardization, improved controls, and automation.
• Document current-state and future-state processes, business requirements, functional requirements, workflow diagrams, decision logic, exception paths, and user acceptance criteria.
• Recommend process improvements before automation to avoid automating unnecessary, unstable, or inefficient activities.
• Assess and prioritize automation opportunities based on business value, process stability, transaction volume, complexity, risk, implementation effort, and expected return on investment.
• Translate business requirements into practical, maintainable technical solutions.

• Design, develop, test, deploy, and maintain workflow and robotic process automation solutions using Nintex Workflow and Nintex RPA.
• Develop workflows, forms, bots, business rules, data transformations, notifications, approvals, exception handling, and reporting capabilities.
• Design automation architecture and logic that address business requirements, security needs, system limitations, operational risks, and supportability.
• Integrate automation solutions with the company’s IBM i–based ERP, SQL Server, Snowflake, SharePoint, Microsoft 365, and other enterprise applications.
• Use SQL to retrieve, validate, analyze, reconcile, and transform enterprise data used by automation and reporting solutions.
• Develop reusable workflows, automation components, templates, and common design patterns to improve delivery speed, consistency, scalability, and maintainability.
• Evaluate opportunities to use APIs, database integrations, native application connections, and workflow capabilities instead of relying exclusively on user-interface automation.
• Create Power BI dashboards and operational reports that provide actionable business insights and measure automation performance and outcomes.

• Develop test plans, test cases, test data, and expected results for automation solutions.
• Coordinate and support system testing, user acceptance testing, implementation, and post-production validation.
• Troubleshoot automation failures, data issues, integration errors, and performance problems.
• Design appropriate exception handling, notifications, logging, audit trails, and recovery procedures.
• Monitor production automations and implement corrections and continuous improvements.
• Develop and maintain solution documentation, operating procedures, support instructions, and business continuity plans.
• Follow established security, access, credential-management,…