Product Manager II - OnBase

Product Manager II - B59B

Annual Salary $85,000.00 + Full State Employee Benefits

Days worked will be Monday through Friday. Travel is occasional. Must possess a valid driver's license and must maintain required car insurance.

• Knowledge of product or market including specific technical or industry knowledge; project management and interpersonal skills
• Skill in directing and coordinating the work of others; and in establishing and maintaining effective working relationships with state employees and officials.
• Ability to cultivate a supportive and inclusive work environment for all employees.
• Ability to use superior communication skills, both oral and written, utilizing different communication styles; to present to diverse audiences, specifically racial, ethnical, socioeconomic, and disabled.
• Ability to consider the impacts of the work and perspectives of multiple communities in technical analysis and outcomes of a decision-making process.

• A bachelor's degree and three (3) years of experience in Management Information System (MIS), Computer Science, Public Health, Social Work, or a related field
• OR an equivalent combination of education and experience.

• Under general direction, a Product Owner assists in developing and administering work related to technology products offered and consumed in the assigned portfolio.
  
  Responsibilities include:
• Support product manager with support, maintenance, and enhancement of products in assigned portfolio
• Assist in system administration (User access, configuration requests, new system/software development)
• Assist in user story requirements gathering and process mapping
• Perform validation testing of production releases, bug fixes, and feature requests.
• Provide technical support by troubleshooting and triaging technology-specific issues
• Front-end user support and training
• Act as non-project BA
• Other duties as assigned