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Tier 1 Tech Support — DSL/Voice & Internet; Shift
Job in
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listed on 2026-08-28
Listing for:
Evolving Solution Services
Part Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Dobson Residential is seeking a Technical Support Tier 1 specialist who will diagnose and resolve software, hardware and network issues for voice and internet customers in a call center setting. You will log detailed tickets, create documentation, support DSL/FTTH/VOICE problems, and collaborate with Tier 2 and field techs to ensure timely resolutions.
A high school diploma and 2–4 years in help desk are preferred;
Microsoft/A+/MCP certifications are a plus; flexible shift and on-call rotation
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