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Global Head of IT Service Management & Platform Governance
Job in
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listed on 2026-08-29
Listing for:
Pearson
Full Time
position Listed on 2026-08-29
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant
Job Description & How to Apply Below
Pearson is seeking a Head of IT Service Management to lead enterprise-wide ITSM across OCTO, with cross-company governance for Incident and Change Management. Lead a global team and own Service Now and Atlassian platform strategies to drive AI-enabled, cloud-native service delivery.
The role demands deep ITIL 4 expertise, platform product mindset, and strong stakeholder influence, delivering measurable service improvements at scale.
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