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Fintech Customer Experience Specialist
Job in
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listed on 2026-09-01
Listing for:
Remote Jobs
Full Time
position Listed on 2026-09-01
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Mercury is expanding its Customer Support team to ensure users are treated with warmth and competence as they navigate a complex U.S. financial landscape.
You’ll help with inquiries, account processing, disputes, and payments, while teaching customers to use our product and capturing feedback for product improvements. You will collaborate with engineers and banks, write helpful articles, and contribute to building a scalable support and operations infrastructure to serve a growing global user
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