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Technical Support Manager - Enterprise & AI Leadership
Job in
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listed on 2026-09-02
Listing for:
Bazaarvoice
Full Time
position Listed on 2026-09-02
Job specializations:
-
IT/Tech
Change Management -
Management
Change Management
Job Description & How to Apply Below
Bazaarvoice is seeking a Manager, Technical Support to lead a high-performing North American team of Tier 1 and Tier 2 analysts, driving premium, high-touch customer service for enterprise clients. The role focuses on leadership, process improvement, and cross-functional collaboration in a remote-friendly US setting.
Responsibilities include mentoring staff, managing recruitment and onboarding, and steering initiatives for knowledge-centered service, AI adoption, and performance improvement
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